Account Manager Sales

Universal Waste Systems; Casa Grande (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Commission

Benefits

Car allowance

Job summary

Universal Waste Systems in Casa Grande, AZ, seeks an Account Manager to build new relationships and strengthen existing ones by delivering tailored, timely waste and recycling services.

You will increase revenue by pursuing prospects, retain major accounts, and collaborate with operations, dispatch, and sustainability teams to ensure seamless service. Five years of related experience and a high school diploma are required.

Salary is based on experience, with commission, benefits and car allowance.

Qualifications

• Five years of related experience in waste, recycling or sustainability.
• High school diploma or GED required.

Responsibilities

• Increase revenue by managing prospects and developing new accounts.
• Retain major accounts by addressing inquiries with service solutions.
• Meet sales and retention goals set by management.
• Provide oversight and mentorship to junior account managers.
• Use computer systems to track prospects, establish service, compile notes and develop reporting.
• Coordinate with operations, customer service, dispatch and sustainability teams for seamless interactions.

Skills

Customer service

Sustainability

Sales skills

Waste management

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Search Engines

Google Maps

Job description

* Salary (based on experience) plus commission, benefits and car allowance.

Description

The primary role of the Account Manager is to obtain new, and strengthen existing, customer relationships by providing tailored, timely and professional refuse and recycling-related customer service to new and existing accounts.

• Increase revenue by managing sales prospects and developing new accounts by establishing business relationships built on trust and excellent customer service.
• Retain major accounts by fielding customer inquiries and requests while providing superior, needs-based service and solutions.
• Meet sales and retention goals as set by management.
• Provide oversight, training and mentorship to junior account manager associates.
• Use related computer systems to track sales prospects, establish new service, compile detailed notes and develop sales-related reporting.
• Work in conjunction with management, operations, customer service, dispatch and sustainability departments to ensure seamless customer interactions.

Knowledge, Skills & Abilities

Knowledge of:

• Superior customer service, sustainability and sales-related techniques and etiquette.
• Refuse, recycling and composting-related services and tools.
• Modern office practices and procedures including the use of standard computer programs such as Microsoft Word, Excel, Outlook, Search Engines and Google Maps.
• Geography of the City of Los Angeles and surrounding areas.

Ability to:

• Actively listen to, and empathize with, customer concerns.
• Employ de-escalation and conflict-resolution methodologies.
• Mentor and maintain a positive attitude with customers and coworkers.
• Proactively establish trust and credibility with customers and coworkers by maintaining accountability.
• Contribute to the team dynamic by promoting inclusion, support and collaboration amongst coworkers.
• Take initiative, self-manage time and productivity through multitasking.
• Effectively and concisely communicate both orally and in writing.
• Learn the products and services offered by Universal Waste Systems, Inc.
• Provide guidance and expert advice on waste-related information.

Education, Training & Experience

• Five years of related experience in waste, recycling or sustainability required.
• High school diploma or GED required.

Supplemental Information

Universal Waste Systems celebrates diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.