Assistant Account Manager (Personal Services)

Level Group LTD; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401k plan

Life Insurance

Hybrid work

Casual attire

Company-sponsored events

Job summary

Level Group Ltd in Nashville provides business management services to music and entertainment clients. The Assistant Account Manager supports the Account Manager within the Personal Services Department by handling client communications, financial tracking, and operational workflows with discretion.

The role combines client support, bookkeeping, and administrative coordination to ensure accurate processing, timely updates, and compliant filings across client files.

Qualifications

• Bachelor's degree in music business, business administration, management, finance, or a related field.
• Experience in the entertainment industry or accounting preferred.
• Strong written and verbal communication; ability to provide clear updates.
• Proficient with Microsoft 365 Excel and basic project management tools.

Responsibilities

• Coordinate scheduling, meetings, and updates with clients, vendors, and partners.
• Maintain organized records of contracts, insurance, and compliance documents.
• Process client payments and track accounts payable/receivable; support banking administration.
• Draft correspondence and maintain organized records; assist onboarding and offboarding.

Skills

Strong communication

Organizational skills

Financial acumen

Technical proficiency

Project management tools

Microsoft Excel

Education

Bachelor's degree in music business or related field

Tools

QuickBooks

Microsoft 365

Excel

Job description

About Level Group LtdLevel Group Ltd is a Nashville based business management firm, with a specialty in serving bands, artists, and a variety of clients across the music & entertainment industries. We focus on the business and financial side of things, so our clients can focus on what they do best.Our growth and exceptional service are fueled by the development of our people. At Level, we believe that investing in our teams is the key to our success—and our clients’. If you thrive in a fast-paced, collaborative environment and want to play a meaningful role in the music business, we’d love to hear from you!About the PositionThe Assistant Account Manager supports the Account Manager within the Personal Services Department by helping ensure that our clients’ personal financial management needs are handled accurately, efficiently, and with discretion. This role combines client support, administrative management, and operational coordination to safeguard both personal and professional interests. The AAM assists with day-to-day client communications, financial tracking, and departmental workflows, while contributing to process improvements, and helping to maintain a high standard of team and client service.Role Specific ResponsibilitiesClient Relationship & SupportSupport communications with clients, vendors, and partners, ensuring all parties receive timely and accurate updates and responses.Coordinate scheduling, meetings, appointments, services, and follow-ups to ensure deliverables are met.Maintain organized records of contracts, insurance, and compliance documents.Support annual processes, filings, healthcare enrollment and a variety of needs across each client.Financial Management & AccountingMaintain accurate bookkeeping, reconciliations, and records for client accounts.Assist with cash flow projections, financial document preparation, and compliance filings.Track balances, resolve discrepancies, and compile financial data for audits or special projects.Coordinate with the other departments to support returns, workpapers, and filings.Banking & Payment AdministrationPrepare and process client payments (checks, wires, ACH, credit cards) for review and approval.Track accounts payable/receivable, vendor invoices, and disbursements to ensure accuracy and timeliness.Monitor bank activity and maintain up-to-date banking and account documentation.Liaise with financial institutions and vendors to support payment and banking administration.Administrative & Operational SupportDraft and prepare correspondence, reports, and documentation for Account Manager review.Maintain organized systems and records, ensuring accuracy, confidentiality, and compliance.Support onboarding and offboarding processes for clients, vendors, and staff.Coordinate scheduling, meetings, agendas, and follow-ups to track deadlines and deliverables.Standardize templates, forms, and reports to improve consistency and efficiency across client files.This job description is not intended to be an exhaustive list of all duties and responsibilities associated with the position. These may evolve or change over time, with prior notice, when possible, though flexibility is required as business needs dictate.What we offerCompensationCompetitive Salary commensurate with candidate experience and qualificationsBenefitsPaid Time Off: A robust PTO policy & annual holiday scheduleHealth Insurance: Health, Dental & VisionRetirement: 401k plan (with annual company contribution)Life Insurance: Complimentary basic life coverageFlexibility: Hybrid workEnvironment: Casual attire, fun colleagues, office snacks, company sponsored events, team buildingScheduleThis position is a full-time, overtime exempt position and requires candidates to be onsite at our Nashville office location from the hours of 8:00am - 4:30pm CST. This position will be considered for hybrid (WFH) following 90-day period.Our ValuesWe cultivate an inclusive culture grounded in respect, integrity, and kindness - where every team member is empowered to share their unique perspective and contribute their strengths toward our shared success. United by a culture of trust, open communication, and a commitment to growth, we strive to consistently deliver exceptional quality, value, and service to our clients.___Level Group is an equal opportunity employer. All employment opportunities for job applicants are made without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, age, disability, or any other protected status covered by federal, state or local regulations.Qualifications, Education & ExperienceEducation: Bachelor's degree in music business, business administration, Management, Finance, or a related field.Work Experience: Experience in the entertainment industry or with accounting preferred.Required Skills/AbilitiesStrong Communication Skills: Strong written and verbal communication skills, with ability to communicate effectively with a variety of clients, team members, and provide clear updates.Organizational Skills: Ability to manage multiple projects simultaneously, prioritize assignments, streamline workflows, track long-term and short-term tasks, and keep up with emerging needs.Financial Acumen: Understanding of accounting principles, budgeting, expense management, or financial reporting.Technical Proficiency: Familiarity with Microsoft 365 applications, especially excel, and project management tools. Knowledge of financial software such as QuickBooks would be a plus.