Asset Services Operations Specialist - Hybrid

Deutsche Bank; Jacksonville (FL); Hybrid; USD 48,000 - 74,000; Full time

Benefits offered by this job

Hybrid work model

Health and wellbeing benefits

Retirement savings plans

Family building benefits

Job summary

Deutsche Bank in Jacksonville, FL is seeking an Operations Expert to support the Asset Services group. You will receive, acknowledge, and execute client instructions for corporate actions and income processing, collaborating with Global Markets, Corporate Bank, and regional teams.

The role emphasizes meticulous processing, escalation when risk arises, and contributing to ongoing changes within Asset Services. Hybrid work arrangement and a focus on data-driven improvement are featured.

Qualifications

• Bachelor's Degree from an accredited college or university (or equivalent).
• Relevant experience in a banking or financial services processing environment.
• Expert-level analytical skills, flexible regarding production problem solving.
• Excellent communication skills (verbal and written), fluent in English (written and verbal) as appropriate.
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Responsibilities

• Process payments timely for all corporate action events to entitled holders and communicate payment terms timely and effectively.
• Execute instructions via SWIFT and book-entry form via DTCC and Euroclear, as well as physical securities processing via US Agents.
• Balance transactions for events and resolve exceptions, including calculation and reconciliation of books and records and proper break management of depot and nostro accounts.
• Make election-process decisions on how to apply obligations against available inventory, including proprietary inventory, street obligations, or short positions, recognizing potential reputational and relationship impact with each counterpart.
• Ensure timely and effective escalation to Asset Services management when transactions may create risk for Clients and the Firm, while building and managing relationships with Asset Services local and global staff, management, and colleagues across other Bank functions.
• Facilitate communication between Bank groups, Agents, and Depositories; support Asset Services innovation strategies, UAT planning, user training, implementation, and production verification; act as a role model for new employees by supporting early integration; and develop detailed business knowledge of the various teams and processes within Asset Services, including Mandatory and Voluntary Corporate Actions, Dividends, Custody, and Tax Utility teams

Skills

Analytical skills

Communication skills

AI tools usage

Education

Bachelor's degree

Job description

Deutsche Bank in Jacksonville, FL is seeking an Operations Expert to support the Asset Services group. You will receive, acknowledge, and execute client instructions for corporate actions and income processing, collaborating with Global Markets, Corporate Bank, and regional teams.

The role emphasizes meticulous processing, escalation when risk arises, and contributing to ongoing changes within Asset Services. Hybrid work arrangement and a focus on data-driven improvement are featured.