Operations Expert – Asset Services Group - Associate

Deutsche Bank AG; Jacksonville (FL); Hybrid; USD 48,000 - 74,000; Full time

Benefits offered by this job

Health and wellbeing benefits

Retirement savings plans

Parental leave

Hybrid work model

Volunteer programs

Job summary

Deutsche Bank AG in Jacksonville, FL is seeking an Operations Expert for the Asset Services group to process corporate actions, payments, and settlements. The role emphasizes accuracy, timely communication, and escalation when risk is involved, within a hybrid work setting that blends office and remote work.

The successful candidate will work with global teams, leverage AI tools to improve workflows, and contribute to upstream reporting and process improvements across asset services.

Qualifications

• Bachelor’s Degree from an accredited college or university.
• Experience in banking or financial services processing.
• Excellent communication skills, both written and verbal.
• Fluent in English (written and verbal).
• Proven ability to leverage AI tools to enhance productivity.
• Strong analytical and problem-solving abilities.

Responsibilities

• Process payments timely for corporate action events and communicate payment terms.
• Execute instructions via SWIFT and book-entry via DTCC/Euroclear; manage physical securities processing.
• Balance transactions and resolve exceptions, including reconciliation and break management.
• Make election decisions on applying obligations against inventory across various holdings.
• Escalate to Asset Services management when transactions may create risk for clients and the firm.
• Facilitate cross-group communication and support asset services innovation, UAT planning, and training.

Skills

Analytical skills

Communication skills

English fluency

AI tools usage

Problem solving

Adaptability

Relationship management

Negotiation

Education

Bachelor's Degree

Job description

Job Description:Job Title Operations Expert – Asset Services GroupCorporate Title AssociateLocation Jacksonville, FLOverviewAs an Associate in the Asset Services team, you will be responsible for receiving, acknowledging, and executing Client instructions to effect non-expiring Ad-Hoc conversions pertaining to both fixed income and equity securities, Mandatory and Voluntary Corporate Actions, and Income processing. In addition, you will document analytical processing data for upstream reporting and participate in upcoming run the Bank and change the Bank initiatives within the Asset Services team processing landscape. Stakeholders include Global Markets Investment Bank, Corporate Bank, middle office teams, the global Asset Services team, Global Technology teams, Relationship and Transaction Management Teams, and the Embedded Risk Team (ERT).What We Offer YouA diverse and inclusive environment that embraces change, innovation, and collaborationA hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer daysEmployee Resource Groups support an inclusive workplace for everyone and promote community engagementCompetitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefitsEducational resources, matching gift and volunteer programsWhat You’ll DoProcess payments timely for all corporate action events to entitled holders and communicate payment terms timely and effectivelyExecute instructions via SWIFT and book-entry form via DTCC and Euroclear, as well as physical securities processing via US AgentsBalance transactions for events and resolve exceptions, including calculation and reconciliation of books and records and proper break management of depot and nostro accountsMake election-process decisions on how to apply obligations against available inventory, including proprietary inventory, street obligations, or short positions, recognizing potential reputational and relationship impact with each counterpartEnsure timely and effective escalation to Asset Services management when transactions may create risk for Clients and the Firm, while building and managing relationships with Asset Services local and global staff, management, and colleagues across other Bank functionsFacilitate communication between Bank groups, Agents, and Depositories; support Asset Services innovation strategies, UAT planning, user training, implementation, and production verification; act as a role model for new employees by supporting early integration; and develop detailed business knowledge of the various teams and processes within Asset Services, including Mandatory and Voluntary Corporate Actions, Dividends, Custody, and Tax Utility teamsSkills You’ll NeedBachelor’s Degree from an accredited college or university (or equivalent)Relevant experience in a banking or financial services processing environmentExpert-level analytical skills, flexible regarding production problem solvingExcellent communication skills (verbal and written), fluent in English (written and verbal) as appropriateProven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputsSkills That Will Help You ExcelAbility to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the product offeringOpen minded, able to share information, knowledge and expertise with peers & team membersRelationship management and influencing/negotiation skills – to be able to manage relationships with team members including those located remotelyExperience processing voluntary instructions and/or mandatory corporate actions with detailed knowledge of Corporate Actions processing via DTC, Euroclear and AgentsExpectationsIt is the Bank’s expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank’s hybrid working model.Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.The salary range for this position in Jacksonville is $48,000 to $74,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.Deutsche Bank BenefitsAt Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/lifeThe California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice please email [e-mail] .#LI-HYBRIDWe strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view Deutsche Bank’s Equal Opportunity Policy Statement and the following notices: EEOC Know Your Rights ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; and Employee Polygraph Protection Act .