Operations Expert – Asset Services Group - Associate

Deutsche Bank; Jacksonville (FL); Hybrid; USD 48,000 - 74,000; Full time

Benefits offered by this job

Hybrid work model

Health and wellbeing benefits

Retirement savings plans

Family building benefits

Job summary

Deutsche Bank in Jacksonville, FL is seeking an Operations Expert to support the Asset Services group. You will receive, acknowledge, and execute client instructions for corporate actions and income processing, collaborating with Global Markets, Corporate Bank, and regional teams.

The role emphasizes meticulous processing, escalation when risk arises, and contributing to ongoing changes within Asset Services. Hybrid work arrangement and a focus on data-driven improvement are featured.

Qualifications

• Bachelor's Degree from an accredited college or university (or equivalent).
• Relevant experience in a banking or financial services processing environment.
• Expert-level analytical skills, flexible regarding production problem solving.
• Excellent communication skills (verbal and written), fluent in English (written and verbal) as appropriate.
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Responsibilities

• Process payments timely for all corporate action events to entitled holders and communicate payment terms timely and effectively.
• Execute instructions via SWIFT and book-entry form via DTCC and Euroclear, as well as physical securities processing via US Agents.
• Balance transactions for events and resolve exceptions, including calculation and reconciliation of books and records and proper break management of depot and nostro accounts.
• Make election-process decisions on how to apply obligations against available inventory, including proprietary inventory, street obligations, or short positions, recognizing potential reputational and relationship impact with each counterpart.
• Ensure timely and effective escalation to Asset Services management when transactions may create risk for Clients and the Firm, while building and managing relationships with Asset Services local and global staff, management, and colleagues across other Bank functions.
• Facilitate communication between Bank groups, Agents, and Depositories; support Asset Services innovation strategies, UAT planning, user training, implementation, and production verification; act as a role model for new employees by supporting early integration; and develop detailed business knowledge of the various teams and processes within Asset Services, including Mandatory and Voluntary Corporate Actions, Dividends, Custody, and Tax Utility teams

Skills

Analytical skills

Communication skills

AI tools usage

Education

Bachelor's degree

Job description

Position Overview

Job Title Operations Expert – Asset Services Group

Corporate Title Associate

Location Jacksonville, FL

Overview As an Associate in the Asset Services team, you will be responsible for receiving, acknowledging, and executing Client instructions to effect non-expiring Ad-Hoc conversions pertaining to both fixed income and equity securities, Mandatory and Voluntary Corporate Actions, and Income processing. In addition, you will document analytical processing data for upstream reporting and participate in upcoming run the Bank and change the Bank initiatives within the Asset Services team processing landscape. Stakeholders include Global Markets Investment Bank, Corporate Bank, middle office teams, the global Asset Services team, Global Technology teams, Relationship and Transaction Management Teams, and the Embedded Risk Team (ERT).

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift and volunteer programs

What You’ll Do

• Process payments timely for all corporate action events to entitled holders and communicate payment terms timely and effectively
• Execute instructions via SWIFT and book-entry form via DTCC and Euroclear, as well as physical securities processing via US Agents
• Balance transactions for events and resolve exceptions, including calculation and reconciliation of books and records and proper break management of depot and nostro accounts
• Make election-process decisions on how to apply obligations against available inventory, including proprietary inventory, street obligations, or short positions, recognizing potential reputational and relationship impact with each counterpart
• Ensure timely and effective escalation to Asset Services management when transactions may create risk for Clients and the Firm, while building and managing relationships with Asset Services local and global staff, management, and colleagues across other Bank functions
• Facilitate communication between Bank groups, Agents, and Depositories; support Asset Services innovation strategies, UAT planning, user training, implementation, and production verification; act as a role model for new employees by supporting early integration; and develop detailed business knowledge of the various teams and processes within Asset Services, including Mandatory and Voluntary Corporate Actions, Dividends, Custody, and Tax Utility teams

Skills You’ll Need

• Bachelor's Degree from an accredited college or university (or equivalent)
• Relevant experience in a banking or financial services processing environment
• Expert-level analytical skills, flexible regarding production problem solving
• Excellent communication skills (verbal and written), fluent in English (written and verbal) as appropriate
• Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

Skills That Will Help You Excel

• Ability to work in fast paced environment, keep pace with technical innovation and maintain a broad understanding of the product offering
• Open minded, able to share information, knowledge and expertise with peers & team members
• Relationship management and influencing/negotiation skills – to be able to manage relationships with team members including those located remotely
• Experience processing voluntary instructions and/or mandatory corporate actions with detailed knowledge of Corporate Actions processing via DTC, Euroclear and Agents

Expectations

It is the Bank's expectation that employees hired into this role will work in the Jacksonville, FL office in accordance with the Bank's hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville is $48,000 to $74,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.