Asset Recovery Specialist — Empathetic & Results‑Oriented

Hapo; Kennewick (WA); Hybrid; USD 32,000 - 48,000; Full time

Benefits offered by this job

No cost premium health insurance

AD&D insurance

Disability insurance

Competitive pay

Pension Plan

401K with match

Flexible spending account

0% interest on select personal loans

EAP

Paid time off

12 paid holidays

Birthday day off

Anniversary day off

Volunteer Opportunities

Milestone Anniversary Bonus

Tuition Assistance Program

Job summary

HAPO Community Credit Union is hiring an Asset Recovery Specialist in Kennewick, WA. The role involves contacting members with past-due loans or Visa accounts, handling repossessions, and researching collateral values.

Strong empathy and communication are essential, with attention to regulatory compliance. The position is on-site with typical hours, and starting pay ranges from $23.42 to $35.12 per hour, DOE.

Qualifications

• High School Diploma or GED is required.
• Experience in Asset Recovery or related industry preferred.
• On-site Kennewick (WA) location and standard 35-40 hours per week.

Responsibilities

• Take inbound and make outbound calls to members past due on loans or Visa.
• Process accounts put out to repossession.
• Research collateral values and equities by checking county assessor data and references.
• Coordinate with other departments and communicate effectively.

Skills

Empathy

Communication

De-escalation

Organizational skills

Education

High School Diploma or GED

Job description

HAPO Community Credit Union is hiring an Asset Recovery Specialist in Kennewick, WA. The role involves contacting members with past-due loans or Visa accounts, handling repossessions, and researching collateral values.

Strong empathy and communication are essential, with attention to regulatory compliance. The position is on-site with typical hours, and starting pay ranges from $23.42 to $35.12 per hour, DOE.