Asset Protection Specialist – Retail Security & Service

FreshDirect LLC; Los Angeles (CA); On-site; USD 27,000 - 29,000; Part time

Job summary

WSS is seeking an Asset Protection Agent at our Reseda, CA store to safeguard customers, associates and company assets. Under APAM supervision, you will monitor floors, respond to incidents, and assist customers while promoting safety.

The role requires strong attention to detail, reliability, and teamwork in a fast-paced retail environment. Excellent communication and the ability to handle difficult situations with composure are essential.

Qualifications

• Must be able to multi-task in a fast-paced environment.
• Self-starter with minimal guidance; detail-oriented and reliable.

Responsibilities

• Monitor sales floor and identify suspicious behavior using ECS/CCTV.
• Respond to emergencies while ensuring safety of customers and staff.
• Notify APAM of thefts or law enforcement involvement.
• Assist customers and direct them to appropriate departments/staff.
• Educate team on safety practices and pilferage prevention.
• Monitor mis-mates, conduct cycle counts, manage pilferage processes.

Skills

Observation

Customer service

Leadership

Education

High school diploma

Tools

CCTV surveillance system

Job description

WSS is seeking an Asset Protection Agent at our Reseda, CA store to safeguard customers, associates and company assets. Under APAM supervision, you will monitor floors, respond to incidents, and assist customers while promoting safety.

The role requires strong attention to detail, reliability, and teamwork in a fast-paced retail environment. Excellent communication and the ability to handle difficult situations with composure are essential.