Asset Protection Specialist — Customer-Focused Security

FreshDirect LLC; Los Angeles (CA); On-site; USD 27,000 - 29,000; Full time

Job summary

WSS is seeking an Asset Protection Agent to ensure the safety of customers and associates while protecting company assets in a fast-paced retail environment in Los Angeles, CA. The role emphasizes being a helpful, courteous first/last impression of the WSS brand and requires strong leadership and decision-making skills.

Responsibilities include monitoring the sales floor with ECS/CCTV, handling emergencies, reporting theft, assisting customers, and training staff on safety and loss prevention.

Qualifications

• Must be 18 years or older.
• High School or GED equivalent.
• Previous experience in security, asset protection, and/or retail a plus.

Responsibilities

• Monitor sales floor with ECS and CCTV to spot suspicious behavior.
• Handle emergency/crisis incidents ensuring safety for all staff and customers.
• Notify APAM of theft incidents or when law enforcement is needed.
• Assist customers and direct to departments when possible.
• Educate store associates on safety and loss prevention.
• Monitor pilferage, cycle counts, and related processes.

Education

High School or GED equivalent

Job description

WSS is seeking an Asset Protection Agent to ensure the safety of customers and associates while protecting company assets in a fast-paced retail environment in Los Angeles, CA. The role emphasizes being a helpful, courteous first/last impression of the WSS brand and requires strong leadership and decision-making skills.

Responsibilities include monitoring the sales floor with ECS/CCTV, handling emergencies, reporting theft, assisting customers, and training staff on safety and loss prevention.