Asset Protection Specialist

Gap Inc.; New York (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

Gap Inc. is seeking an Asset Protection Specialist to deter theft and protect people, products, and the brand across its store network in New York. You will maintain a visible presence on the sales floor and respond to incidents with professionalism.

You will wear a body-worn camera, conduct surveillance, and work with store teams and law enforcement to investigate external theft and ensure safe operations.

Qualifications

• Experience in theft apprehension and surveillance.
• Strong understanding of safety and legal protocols.
• Ability to wear and operate body-worn cameras.
• Excellent communication and de-escalation skills.
• Ability to work independently in high-pressure environments. Knowledge of business continuity planning and risk management.

Responsibilities

• Maintain a strong, visible presence in high-risk stores to deter theft and promote safety.
• Conduct surveillance and apprehend shoplifters in accordance with policy and law.
• Wear and operate body-worn cameras to document incidents and ensure transparency.
• Collaborate with store teams and law enforcement to build and prosecute cases of external theft or fraud.
• Train store teams on safe practices for handling theft-related incidents and using reporting tools.
• Conduct regular checks of physical security systems and report vulnerabilities.
• Analyze incident data to identify patterns and recommend prevention strategies.
• Support crisis response efforts and contribute to a culture of safety and inclusion.

Skills

theft apprehension

surveillance

body-worn cameras

de-escalation

communication

risk management

Job description

About the Role

As an Asset Protection Specialist, you serve in high-risk store environments where you are empowered to make apprehensions and wear a uniform and body camera. In addition to maintaining a strong, visible presence on the sales floor, you focus on theft deterrence, investigations, and safety. Your work is essential to protecting our people, products, and the brand experience across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.

What You’ll Do

• Maintain a strong, visible presence in high-risk stores to deter theft and promote safety.
• Conduct surveillance and apprehend shoplifters in accordance with company policy and legal standards.
• Wear and operate body-worn cameras to document incidents and ensure transparency.
• Collaborate with store teams and law enforcement to build and prosecute cases involving external theft or fraud.
• Train store teams on safe practices for handling theft-related incidents and using reporting tools.
• Conduct regular checks of physical security systems and report any vulnerabilities.
• Analyze incident data to identify patterns and recommend prevention strategies.
• Support crisis response efforts and contribute to a culture of safety and inclusion.

Who You Are

• Experience in theft apprehension and surveillance.
• Strong understanding of safety and legal protocols.
• Ability to wear and operate body-worn cameras.
• Excellent communication and de-escalation skills.
• Ability to work independently in high-pressure environments. Strong knowledge of business continuity planning and risk management.