Asset Protection Coordinator - Baltimore

Gap Inc; National Harbor (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Gap Inc. is seeking an Asset Protection Coordinator to execute safety and shortage reduction strategies across store networks. You will investigate theft, train store teams, and coordinate with law enforcement to protect people and products.

You will analyze incidents, perform security audits, support emergency planning, and help shape a culture of safety across Gap, Old Navy, Banana Republic, and Athleta.

Qualifications

• Strong investigative and analytical skills.
• Ability to train and influence store teams.
• Experience working with law enforcement and legal systems.
• Knowledge of surveillance systems and reporting tools.

Responsibilities

• Conduct investigations into theft and fraud using surveillance and data.
• Partner with store leadership to identify shortage risks and prevention.
• Train store teams on safety protocols and incident reporting.
• Collaborate with law enforcement to build cases.
• Perform security audits to ensure policy compliance.
• Support emergency preparedness and crisis response.
• Analyze incident trends and share insights with AP leadership.
• Represent AP in store-level meetings to promote safety culture.

Skills

Investigative skills

Analytical skills

Training ability

Collaboration with law enforcement

Surveillance systems knowledge

Communication skills

Time management

Tools

Reporting tools

Job description

About the Role

As an Asset Protection Coordinator, you play a key role in executing safety and shortage reduction strategies across one or more stores. You investigate theft and fraud, train store teams, and collaborate with law enforcement to protect our people and products. Your work helps ensure a secure, compliant, and inclusive environment across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.

What You’ll Do

• Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools.
• Partner with store leadership to identify shortage risks and implement tailored prevention strategies.
• Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability.
• Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders.
• Perform regular security audits to ensure compliance with physical security standards and company policies.
• Support emergency preparedness by helping stores plan for and respond to safety incidents or crises.
• Analyze incident trends and share insights with AP leadership to inform broader prevention strategies.
• Represent the AP function in store-level meetings and contribute to a culture of safety and accountability.

Who You Are

• Strong investigative and analytical skills.
• Ability to train and influence store teams.
• Experience working with law enforcement and legal systems.
• Knowledge of surveillance systems and reporting tools.
• Strong communication and time management skills.