Asset Protection Coordinator - Tower Shops

Gap Inc; United States; On-site; USD 42,000 - 66,000; Full time

Job summary

Gap Inc. is seeking an Asset Protection Coordinator to drive safety and shortage reduction across multiple stores.

You will investigate theft, train teams, and collaborate with law enforcement to protect people and products within Gap, Old Navy, Banana Republic, and Athleta brands. Responsibilities include conducting investigations, identifying shortage risks, training staff, and performing security audits to ensure compliance with policies.

Qualifications

• Experience conducting investigations into theft or fraud.
• Experience working with law enforcement or legal processes.
• Ability to train store teams on safety protocols and incident reporting.
• Knowledge of surveillance systems and reporting tools.

Responsibilities

• Conduct investigations into internal and external theft using surveillance systems and case management tools.
• Partner with store leadership to identify shortage risks and implement prevention strategies.
• Train store teams on safety protocols, theft deterrence, and incident reporting systems.
• Collaborate with law enforcement to build and prosecute cases involving offenders.
• Perform regular security audits to ensure compliance with standards and policies.
• Support emergency preparedness by helping stores plan for safety incidents or crises.
• Analyze incident trends and share insights with AP leadership.
• Represent the AP function in store-level meetings and promote safety culture.

Skills

Investigative skills

Analytical thinking

Training & coaching

Law enforcement liaison

Communication & time management

Tools

Surveillance systems

Case management tools

Data analysis tools

Job description

About the Role

As an Asset Protection Coordinator, you play a key role in executing safety and shortage reduction strategies across one or more stores. You investigate theft and fraud, train store teams, and collaborate with law enforcement to protect our people and products. Your work helps ensure a secure, compliant, and inclusive environment across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.

What You’ll Do

• Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools.
• Partner with store leadership to identify shortage risks and implement tailored prevention strategies.
• Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability.
• Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders.
• Perform regular security audits to ensure compliance with physical security standards and company policies.
• Support emergency preparedness by helping stores plan for and respond to safety incidents or crises.
• Analyze incident trends and share insights with AP leadership to inform broader prevention strategies.
• Represent the AP function in store-level meetings and contribute to a culture of safety and accountability.

Who You Are

• Strong investigative and analytical skills.
• Ability to train and influence store teams.
• Experience working with law enforcement and legal systems.
• Knowledge of surveillance systems and reporting tools.
• Strong communication and time management skills.