Asset Protection & Safety Specialist

Sephora USA, Inc; Southlake (TX); Hybrid; USD 32,000 - 37,000; Full time

Job summary

Sephora USA, Inc. in Southlake, TX is seeking an Asset Protection Partner to safeguard assets and support a safe, inclusive environment for clients and employees. You'll work with store leaders and the District Asset Protection Manager to implement safety and shrink strategies.

In this full-time, hourly role, you’ll spend most time on the selling floor to deter theft, while maintaining service and safety. You’ll monitor activity, conduct audits, and respond to incidents with professionalism,

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50lbs.

Responsibilities

• Promote safety & awareness: Lead/join meetings and training to increase asset protection and reinforce safety protocols
• Maintain strong store presence: Spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment
• Partner with leadership: Collaborate with managers to align shrink reduction and security initiatives
• Monitor & investigate: Use CCTV and reporting tools to identify and investigate losses
• Incident response: De-escalate situations professionally, prioritizing safety and client experience
• Execute audits and reporting: Complete audits and prepare reports for asset protection efforts
• Compliance: Adhere to all asset protection policies and licensing requirements
• Support multiple locations: As needed
• Represent Sephora: Testify in court on behalf of the company if required

Skills

Retail operations

Loss prevention

Customer service

Communication

Tools

CCTV systems

Reporting tools

Job description

Sephora USA, Inc. in Southlake, TX is seeking an Asset Protection Partner to safeguard assets and support a safe, inclusive environment for clients and employees. You'll work with store leaders and the District Asset Protection Manager to implement safety and shrink strategies.

In this full-time, hourly role, you’ll spend most time on the selling floor to deter theft, while maintaining service and safety. You’ll monitor activity, conduct audits, and respond to incidents with professionalism,