Retail Asset Protection Specialist

Sephora USA, Inc; Sacramento (CA); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora USA, Inc seeks an Asset Protection Partner to safeguard assets and create a safe, inclusive environment for clients and employees. You will work with store leaders to implement safety strategies, monitor activity, and handle incidents professionally while supporting service on the selling floor.

The role emphasizes meetings and training, collaboration with management, and incident response with strong communication skills and physical readiness to lift up to 50 lbs.

Qualifications

• 1-2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.

Responsibilities

• Promote safety & awareness: Lead/join meetings and training to increase asset protection and reinforce safety protocols.
• Maintain strong store presence: Spend 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment.
• Partner with leadership: Collaborate with managers to align shrink reduction and safety initiatives.
• Monitor & investigate: Use CCTV and reporting tools to identify and investigate losses.
• Incident response: De-escalate situations professionally, prioritizing safety and client experience.
• Execute audits and reporting: Complete audits and prepare reports for asset protection efforts.
• Compliance: Adhere to all asset protection policies and licensing requirements.
• Support multiple locations: As needed.
• Represent Sephora: Testify in court on behalf of the company if required.

Skills

Conflict de-escalation

CCTV experience

Communication skills

Attention to detail

Tools

CCTV software

Job description

Sephora USA, Inc seeks an Asset Protection Partner to safeguard assets and create a safe, inclusive environment for clients and employees. You will work with store leaders to implement safety strategies, monitor activity, and handle incidents professionally while supporting service on the selling floor.

The role emphasizes meetings and training, collaboration with management, and incident response with strong communication skills and physical readiness to lift up to 50 lbs.