Asset Protection Manager — Lead Shrink Reduction & Safety

Nordstrom, Inc.; Pennsylvania; On-site; USD 57,000 - 92,000; Full time

Benefits offered by this job

Medical benefits

PTO & Holidays

Merchandise discount

Job summary

Nordstrom, Inc. is seeking a seasoned Manager of Asset Protection to oversee AP teams in our Pennsylvania store. This role partners with store leadership to reduce shrink, safeguard employees, and preserve profitability through strategic loss prevention initiatives.

You will analyze data, drive investigations, and implement safety programs while developing talent and maintaining strong cross-functional collaboration across security, HR, and operations.

Qualifications

• Proven leadership in investigations and asset protection.
• Experience with exception-based reporting tools and case management software.
• Ability to build productive relationships across store leadership and HR.
• Strong communication and decision-making skills under pressure.

Responsibilities

• Lead AP teams and execute shrinkage strategy across the store.
• Develop relationships with Store Manager, Service Experience, Inventory, and HR.
• Own building security and safety, including emergency preparedness.
• Monitor and report AP incidents with thorough documentation.
• Leverage data to identify theft trends and reduce loss.
• Lead shrink program execution and investigate dishonesty issues.
• Develop talent for investigations, audits, and system controls.
• Use data reporting to mitigate risks and maximize profitability.

Skills

AP leadership

Investigations

Reporting tools

Communication

Decision making

Surveillance tech

Team development

Multitasking

Tools

Case Management Software

Monitoring software

Surveillance systems

Job description

Nordstrom, Inc. is seeking a seasoned Manager of Asset Protection to oversee AP teams in our Pennsylvania store. This role partners with store leadership to reduce shrink, safeguard employees, and preserve profitability through strategic loss prevention initiatives.

You will analyze data, drive investigations, and implement safety programs while developing talent and maintaining strong cross-functional collaboration across security, HR, and operations.