Asset Protection Manager

Northeast Shared Services; Pittsfield (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Mileage reimbursement for travel

401(k) with company match

Paid time off

Professional growth opportunities

Job summary

A retail management company is looking for an experienced Asset Protection Manager in Pittsfield, Massachusetts. This role involves overseeing Asset Protection for multiple stores, conducting investigations against theft and fraud, and working closely with store leadership. The ideal candidate has solid experience in asset protection and strong communication skills. This position also requires a valid driver's license and offers benefits like 401(k) with company match and paid time off.

Qualifications

• 3+ years of experience in Asset Protection, Loss Prevention, or investigations.
• Strong communication skills, verbally and in writing.
• Ability to work independently and manage priorities across multiple locations.
• Analytical and problem-solving abilities.
• Ability to manage priorities across multiple locations independently.
• Valid driver’s license required.

Responsibilities

• Oversee Asset Protection activities for 5–8 stores.
• Conduct internal theft and fraud investigations.
• Monitor stores for Organized Retail Crime (ORC) activity.
• Monitor ORC activity and elevate findings as appropriate.
• Apprehend shoplifters and complete documentation per company policies.
• Represent the company with law enforcement and in court proceedings for external theft cases.
• Monitor and enforce shrink reduction controls and front-end/receiving practices.
• Support store teams with inventory counts and follow-up on losses.
• Ensure physical security standards at store level are followed.
• Assist with AP planning and execution for new store openings within area.

Skills

Analytical skills

Problem-solving skills

Communication skills

Driver's license

Education

High School diploma or equivalent

Job description

This is a great opportunity for an experienced Asset Protection professional who wants regional exposure, investigative work, and strong partnership with store leadership — without being tied to a single location.

The Asset Protection Manager plays a critical role in protecting company assets through proactive investigations, shrink reduction strategies, and strong partnerships with store leadership across a defined group of stores. This role balances investigative work, in-store presence, and collaboration to reduce risk, address organized retail crime (ORC), and support safe store operations.

The ideal candidate brings a background in asset protection, loss prevention, or investigations, enjoys working independently within a territory, and is comfortable partnering with store teams and law enforcement when needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee Asset Protection activities for approximately 5–8 stores within an assigned territory
• Partner closely with store management to identify risks and address shrink concerns in a timely manner
• Conduct internal theft and fraud investigations, including interviews and evidence collection, while maintaining strict confidentiality
• Monitor stores for Organized Retail Crime (ORC) activity and elevate findings as appropriate
• Apprehend shoplifters and complete required documentation in accordance with company policies and procedures
• Represent the company in interactions with law enforcement and court proceedings related to external theft cases
• Monitor and enforce shrink reduction controls, including front-end operations and receiving practices
• Support store teams with inventory counts and follow-up on identified losses
• Ensure physical security standards are consistently followed at the store level
• Assist with Asset Protection planning and execution for new store openings within the assigned area

MINIMUM QUALIFICATIONS

• High School diploma or equivalent
• 3+ years of supermarket, retail, or comparable experience in Asset Protection, Loss Prevention, or investigations
• Strong communication skills, with the ability to effectively convey information verbally and in writing
• Demonstrated analytical and problem-solving skills
• Ability to work independently while managing priorities across multiple locations
• Valid driver’s license required

BENEFITS

• Mileage reimbursement for travel between stores
• 401(k) with company match
• Paid time off and company holidays
• Opportunities for professional growth within Asset Protection and Operations