Asset Protection Investigator & Safety Advocate

JCPenney; Orlando (FL); On-site; USD 22,000 - 29,000; Full time

Job summary

JCPenney in Orlando seeks a dedicated Asset Protection Specialist to observe activities, detect theft and fraud, collect investigative evidence, and document all stages of investigations.

The role requires conducting interviews with customers and contractors, reporting suspected policy violations to AP and store leadership, attending court hearings as needed, and traveling to stores to support loss prevention efforts. Strong communication and compliance with company policy are essential.

Qualifications

• High School diploma or equivalent; college degrees preferred.
• 1+ years in retail, Asset Protection or security or equivalent leadership.
• Must be age 18+.
• AA/BA/BS in Criminal Justice or Business Management preferred.

Responsibilities

• Observes activities to detect theft, fraud, or suspicious activity and collects investigative evidence.
• Executes required investigation routines and documents all stages of the process.
• Conducts external interviews with customers and contractors suspected of theft.
• Reports suspected fraud and policy infractions to AP and store leadership.
• Creates and manages records for apprehension, statements, evidence, and disposition.
• Collects evidence and/or monitors associate activity per leadership direction.
• Attends court hearings as required and maintains relationships with local law enforcement.

Skills

Asset Protection

Leadership

Retail Experience

Education

High School diploma or equivalent

AA/BA/BS in Criminal Justice or Business Management preferred

Job description

JCPenney in Orlando seeks a dedicated Asset Protection Specialist to observe activities, detect theft and fraud, collect investigative evidence, and document all stages of investigations.

The role requires conducting interviews with customers and contractors, reporting suspected policy violations to AP and store leadership, attending court hearings as needed, and traveling to stores to support loss prevention efforts. Strong communication and compliance with company policy are essential.