Asset Protection Investigator – Retail Security & Safety

J.C. Penney Co.; Florida; On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with Company match

Associate discount

Job summary

JCPenney in Florida seeks an Asset Protection Specialist to deter theft, investigate incidents, and document evidence using CCTV and floor observations. The role involves following AP directives and store policy to apprehend suspects and report findings.

The position requires strong observations, external interviews, and humane handling of incidents; travel to stores may be necessary to support investigations and safety efforts.

Qualifications

• 1+ years retail work experience/Asset Protection/Security or equivalent leadership experience/education preferred.

Responsibilities

• Observe activities to detect theft, fraud, or suspicious activity; collects investigative evidence utilizing CCTV and observations from the sales floor.
• Executes required Company investigation routines to identify and resolve theft, and properly documents all stages.
• Conducts external interviews in accordance with local laws and Company policy with customers and contractors suspected of theft.
• Reports suspected fraud and infractions of company policy to AP and/or Store leadership.
• Creates and manages records using approved Company methods for reporting apprehension, witness statements, retention of evidence, and disposition of recovered merchandise.
• Based on direction from Asset Protection leadership, collects evidence and/or monitors associate activity as needed regarding internal investigations and/or serves as an interview witness.
• Proactively identifies potential acts of theft and fraud by observing associate/customer activity, exception reports and referrals.

Skills

Asset Protection

Retail Experience

Leadership

Education

High School diploma

Job description

JCPenney in Florida seeks an Asset Protection Specialist to deter theft, investigate incidents, and document evidence using CCTV and floor observations. The role involves following AP directives and store policy to apprehend suspects and report findings.

The position requires strong observations, external interviews, and humane handling of incidents; travel to stores may be necessary to support investigations and safety efforts.