Asset Protection Investigator — Nights & Loss Prevention

Five Below Inc; Waterbury (CT); On-site; USD 22,000 - 30,000; Full time

Job summary

Five Below Inc. is seeking a Loss Prevention Associate in our retail environment. The role focuses on preventing loss, conducting security checks, and maintaining store safety while engaging with customers and staff.

The position requires a High School diploma or equivalent, 1–2 years of retail Loss Prevention experience, and the ability to stand for 8 hours with lifting up to 20 lbs. Nights/weekends are required, with independent work and adherence to company policy.

Qualifications

• Good verbal and written communication skills.
• Customer service skills.
• Must be able to communicate with all levels of staff and management.
• High School diploma or equivalent.
• 1 - 2 years or retail Loss Prevention experience.
• Basic understanding of retail or security.
• Ability to work nights and weekends to retail business needs.
• Must be able to stand / walk sales floor for 8 hours at a time.
• Must be able to lift and carry 20lbs.
• Regular time and attendance is an essential function of the job.
• Ability to work Independently
• Full understanding of Five Below policy and procedure
• Has general product knowledge in key departmental areas

Responsibilities

• Contribute to shortage reduction/ Investigations
• Work closely with the General Manager to ensure that all employees are following policies and procedures
• Responsible for maintaining the employee entrance, where applicable.
• Keep track of all packages delivered through the employee entrance, excluding normal scheduled shipments.
• Conducts Store physical security checks and makes recommendations for ways to prevent loss
• Performs figure 8's in store and is constantly moving throughout store
• Provide a visual presence at the entrance/exit through courteous and professional interaction with customers.
• Conduct Safety Inspections and Communicates hazards to store management
• Greets Customer as a Five Below associate

Skills

Verbal communication

Written communication

Customer service

Interdepartmental communication

Retail Loss Prevention experience

Retail security basics

Nights and weekends availability

Stand/walk 8 hours

Lifting up to 20 lbs

Punctuality

Independent work

Policy understanding

Product knowledge

Education

High School diploma or equivalent

Job description

Five Below Inc. is seeking a Loss Prevention Associate in our retail environment. The role focuses on preventing loss, conducting security checks, and maintaining store safety while engaging with customers and staff.

The position requires a High School diploma or equivalent, 1–2 years of retail Loss Prevention experience, and the ability to stand for 8 hours with lifting up to 20 lbs. Nights/weekends are required, with independent work and adherence to company policy.