Asset Protection & Loss Prevention Associate

Five Below; Pittsburgh (Allegheny County); On-site; USD 19,000 - 27,000; Full time

Job summary

Five Below is seeking a Loss Prevention Associate to help protect our store assets while delivering excellent customer service. You will collaborate with the General Manager, monitor entrances, conduct security checks, and assist with investigations.

This hourly role requires standing for long periods, lifting up to 20 lbs, and working nights and weekends. Clear communication with staff at all levels is essential, along with reliability and independence.

Qualifications

• Good verbal and written communication skills.
• Customer service skills.
• Must be able to communicate with all levels of staff and management.
• High School diploma or equivalent.
• 1–2 years of retail Loss Prevention experience.
• Basic understanding of retail or security.
• Ability to work nights and weekends to retail business needs.
• Must be able to stand / walk sales floor for 8 hours.
• Must be able to lift and carry 20lbs.
• Regular time and attendance is an essential function of the job.
• Ability to work Independently.
• Has general product knowledge in key departmental areas.

Responsibilities

• Contribute to shortage reduction/ Investigations.
• Work closely with the General Manager to ensure that all employees are following policies and procedures.
• Responsible for maintaining the employee entrance, where applicable.
• Keep track of all packages delivered through the employee entrance, excluding normal scheduled shipments.
• Conducts Store physical security checks and makes recommendations for ways to prevent loss.
• Performs figure 8's in store and is constantly moving throughout store.
• Provide a visual presence at the entrance/exit through courteous and professional interaction with customers.
• Conduct Safety Inspections and Communicates hazards to store management.
• Greets Customer as a Five Below associate.

Skills

Communication

Customer service

Staff communication

Stand/walk 8h

Lift 20lbs

Reliability

Independence

Product knowledge

Education

High School diploma or equivalent

Job description

Five Below is seeking a Loss Prevention Associate to help protect our store assets while delivering excellent customer service. You will collaborate with the General Manager, monitor entrances, conduct security checks, and assist with investigations.

This hourly role requires standing for long periods, lifting up to 20 lbs, and working nights and weekends. Clear communication with staff at all levels is essential, along with reliability and independence.