Asset Protection Investigator

JCPenney; San Antonio (TX); Presencial; USD 19.975 - 24.975; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision

Term life insurance

Paid vacation/holidays

401(k) with Company match

Associate discount

Descripción de la vacante

JCPenney in San Antonio, TX is seeking an Asset Protection professional to detect theft, conduct investigations, and coordinate with store leadership. You will document findings, interview customers and contractors, and assist with court proceedings as needed.

The role emphasizes safety, incident reporting, and adherence to policy, with travel to stores as required and a strong commitment to loss prevention goals.

Formación

• Requires 1+ years retail experience/Asset Protection or security leadership
• High School diploma or equivalent; BA/BS preferred in Criminal Justice or Business Management
• Must be age 18+

Responsabilidades

• Observes activities to detect theft, fraud, or suspicious activity; collects investigative evidence utilizing CCTV and floor observations.
• Executes required Company investigation routines to identify and resolve theft and documents all stages
• Conducts external interviews with customers and contractors suspected of theft in accordance with local laws and policy
• Reports suspected fraud and policy infractions to AP or Store leadership
• Creates and manages records for reporting apprehension, witness statements, retention of evidence, and disposition of recovered merchandise
• Collects evidence and/or monitors associate activity as needed in investigations and may serve as an interview witness
• Identifies potential acts of theft and fraud by observing activity and referrals
• Investigates suspicious behavior and documents it
• Attends court hearings and updates related files; maintains relations with law enforcement
• Travels to stores as necessary
• Analyzes intelligence on individuals and booster groups involved in theft

Conocimientos

Retail experience

Asset Protection

Leadership

Educación

High School diploma or equivalent

AA/BA/BS in Criminal Justice or Business Management preferred

Descripción del empleo

JCPenney in San Antonio, TX is seeking an Asset Protection professional to detect theft, conduct investigations, and coordinate with store leadership. You will document findings, interview customers and contractors, and assist with court proceedings as needed.

The role emphasizes safety, incident reporting, and adherence to policy, with travel to stores as required and a strong commitment to loss prevention goals.