Asset Management Service Representative I

US Med-Equip; Camp Hill (Cumberland County); On-site; USD 36,000 - 54,000; Full time

Job summary

US Med-Equip (USME) is seeking an Asset Management Service Representative I to support nurses and clinicians by delivering, cleaning, and testing medical equipment for hospital patient care. You will perform routine rounds, maintain equipment in patient-ready condition, and deliver professional service to clinicians.

The role emphasizes integrity, independent work, and the ability to lift up to 75 lbs. while complying with billing processes and USME training requirements.

Qualifications

• Outstanding listening, communication, collaboration and problem-solving skills.
• Highest integrity and relentless commitment to delivering value to customers and co-workers.
• Self-driven with ability to work independently.
• Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
• Able to complete USME billing processes unassisted each month as needed.
• Completion of USME training program.

Responsibilities

• Help deliver, pick up, thoroughly clean and test medical equipment.
• Perform routine hospital rounds to check equipment needs and patient readiness.
• Provide professional customer service to hospital clinicians.
• Establish rapport with hospital staff and anticipate their needs.
• Help manage inventory using technology tracking system.
• Follow safety rules and report hazards.

Skills

Listening

Communication

Collaboration

Problem-solving

Integrity

Self-driven

Physical ability

Education

High school diploma

Driver’s license

Job description

Asset Management Service Representative I at “Top Workplace”

Are you interested in helping healthcare heroes save lives? Join USME’s Asset Management team and support nurses and other clinicians behind the scenes! You’ll help manage and maintain medical equipment used to help care for hospital patients. If you are a customer service pro looking to grow in a rewarding career, come make a real impact in patient care!

A Day in the Life

• Help deliver, pick up, thoroughly clean and perform basic functionality tests on medical equipment used by clinicians at a hospital.
• Perform routine hospital rounds to check on medical equipment needs and help ensure equipment is in patient-ready condition.
• Provide professional customer service to hospital clinicians, listening to their patient and equipment needs and responding promptly and professionally.
• Establish and maintain a rapport with hospital staff by working to anticipate their needs and share any concerns with supervisors.
• Help manage inventory of medical equipment using technology tracking system.
• Follow all safety rules, report any accidents promptly and identify and correct any safety hazards.
• Document all equipment incidents in compliance with USME and hospital policies.
• Participate in regular professional development trainings and maintain updated knowledge of equipment, services and policies.
• Perform other duties as assigned.

Qualifications

Education/Experience

• High school graduate or equivalent
• Valid driver’s license and safe driving record

Qualifications

• Outstanding listening, communication, collaboration and problem-solving skills
• Highest integrity and relentless commitment to delivering value to customers and co-workers
• Self-driven with ability to work independently
• Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
• Able to complete USME billing processes unassisted each month as needed
• Completion of USME training program