Medical Equipment Asset Specialist I

US Med-Equip; Onalaska (WI); On-site; USD 36,000 - 54,000; Full time

Job summary

US Med-Equip is seeking an Asset Management Service Representative I to support hospital clinicians by handling and maintaining medical equipment, delivering and picking up devices, and ensuring patient-ready condition. You’ll provide reliable customer service and participate in ongoing trainings within a healthcare-focused asset management team.

Success requires strong listening and communication skills, independence, and physical ability to lift 75 lbs and maneuver equipment.

Qualifications

• Outstanding listening, communication, collaboration and problem-solving skills.
• Highest integrity and relentless commitment to delivering value to customers and co-workers.
• Self-driven with ability to work independently.
• Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
• Able to complete USME billing processes unassisted each month as needed.
• Completion of USME training program.

Responsibilities

• Help deliver, pick up, thoroughly clean and perform basic functionality tests on medical equipment used by clinicians at a hospital.
• Perform routine hospital rounds to check on medical equipment needs and help ensure equipment is in patient-ready condition.
• Provide professional customer service to hospital clinicians, listening to their patient and equipment needs and responding promptly and professionally.
• Establish and maintain a rapport with hospital staff by working to anticipate their needs and share any concerns with supervisors.
• Help manage inventory of medical equipment using technology tracking system.
• Follow all safety rules, report any accidents promptly and identify and correct any safety hazards.
• Document all equipment incidents in compliance with USME and hospital policies.
• Participate in regular professional development trainings and maintain updated knowledge of equipment, services and policies.
• Perform other duties as assigned.

Skills

Listening

Communication

Collaboration

Problem solving

Integrity

Self-motivation

Lifting up to 75 lbs

Education

High school graduate or equivalent

Valid driver’s license and safe driving record

Job description

US Med-Equip is seeking an Asset Management Service Representative I to support hospital clinicians by handling and maintaining medical equipment, delivering and picking up devices, and ensuring patient-ready condition. You’ll provide reliable customer service and participate in ongoing trainings within a healthcare-focused asset management team.

Success requires strong listening and communication skills, independence, and physical ability to lift 75 lbs and maneuver equipment.