Asset Management Service Representative I

Us Med- Equip; Colorado Springs (CO); On-site; USD 17,000 - 25,000; Full time

Job summary

Us Med- Equip in Colorado Springs is seeking an Asset Management Service Representative I to support clinicians by handling and maintaining medical equipment used to care for hospital patients.

In this role you will deliver, test, and manage inventory, provide courteous service to hospital staff, and follow safety policies. The position offers growth in a healthcare logistics environment and requires a high school diploma and a valid driver's license.

Qualifications

• High school graduate or equivalent.
• Valid driver's license and safe driving record.

Responsibilities

• Deliver, pick up, clean, and test medical equipment used by clinicians.
• Perform rounds to check equipment needs and ensure patient-ready condition.
• Provide professional customer service to clinicians and respond promptly.
• Build rapport with hospital staff and anticipate their needs.
• Help manage inventory using a technology tracking system.
• Follow safety rules, report incidents promptly, and address hazards.
• Document all equipment incidents per USME and hospital policies.
• Participate in trainings and keep up to date with equipment and services.
• Perform other duties as assigned.

Skills

Communication

Problem-solving

Collaboration

Customer service

Education

High School Diploma

Job description

Job DetailsJob Location: CO UC Health Memorial Central Colorado Springs AM - Colorado Springs , CO 80909Salary Range: $1.00 - $1.00 Hourly

Asset Management Service Representative I at “Top
Workplace”

Are you interested in helping healthcare heroes save lives? Join USME’s Asset Management team and support nurses and other clinicians behind the scenes! You’ll help manage and maintain medical equipment used to help care for hospital patients. If you are a customer service pro looking to grow in a rewarding career, come make a real impact in patient care!

A Day in the Life

• Help deliver, pick up, thoroughly clean and perform basic functionality tests on medical equipment used by clinicians at a hospital.
• Perform routine hospital rounds to check on medical equipment needs and help ensure equipment is in patient-ready condition.
• Provide professional customer service to hospital clinicians, listening to their patient and equipment needs and responding promptly and professionally.
• Establish and maintain a rapport with hospital staff by working to anticipate their needs and share any concerns with supervisors.
• Help manage inventory of medical equipment using technology tracking system.
• Follow all safety rules, report any accidents promptly and identify and correct any safety hazards.
• Document all equipment incidents in compliance with USME and hospital policies.
• Participate in regular professional development trainings and maintain updated knowledge of equipment, services and policies.
• Perform other duties as assigned.

QualificationsEducation/Experience

• High school graduate or equivalent
• Valid driver’s license and safe driving record

Qualifications

• Outstanding listening, communication, collaboration and problem-solving skills
• Highest integrity and relentless commitment to delivering value to customers and co-workers
• Self-driven with ability to work independently
• Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
• Able to complete USME billing processes unassisted each month as needed
• Completion of USME training program