Assessment Tech. Coordinator

University of South Carolina; Columbia (SC); On-site; USD 45,000 - 66,000; Full time

Benefits offered by this job

Health and Life Insurance

Retirement Programs

Paid Tuition

Dependent Scholarships

Annual Leave

Sick Leave

13 Paid Holidays

Paid Parental Leave

Professional Development Opportunities

Job summary

The University of South Carolina seeks an Assessment Technology Coordinator to support assessment, accreditation, and continuous improvement efforts. You will provide user support, training, and basic administration for RCampus, collaborating with faculty and campus partners to document student learning, program review, and accreditation activities.

You will handle training sessions, maintain system configurations, run standard reports, and help organize evidence for self-studies and audits.

Qualifications

• Requires a bachelor’s degree in a job related field and 1+ years of related experience.
• Masters in higher education, educational technology, instructional design, data/analytics, or a related field is preferred.
• Experience providing front-line support or training for learning management systems or educational technology is preferred.
• Familiarity with basic reporting from educational systems and accreditation expectations is a plus.
• Strong communication, documentation, and organizational skills are required.

Responsibilities

• Serve as the primary first line support for faculty and staff using RCampus and handle training sessions.
• Maintain user accounts, roles, permissions, terms, and shells within RCampus per standards.
• Run standard RCampus reports and assist with formatting reports for accreditation and program reviews.
• Track usage and data quality, notifying departments of issues and suggesting improvements.
• Participate in meetings and professional development to grow in educational technology and assessment.

Skills

Communication

Training

Teamwork

Attention to detail

Documentation

Education

Bachelor's degree in related field

1+ years related experience

Masters preferred (higher ed / ed tech)

Tools

Excel

Access

Tableau

Cognos

Job description

Job Title

Assessment Technology Coordinator

Job Summary

The Assessment Technology Coordinator supports the university’s assessment, accreditation, and continuous improvement efforts by providing user support, training, and basic administration for RCampus. The position works with faculty, staff, and campus partners to promote effective use of the assessment platform and ensure accurate documentation of student learning, program review, unit effectiveness, and accreditation activities.

Minimum Qualifications

• Requires a bachelor’s degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Preferred Qualifications

• Masters in higher education, educational technology, instructional design, data/analytics, or a related field.
• Prior experience providing front-line support or training for a learning management system, assessment platform, or similar educational technology.
• Familiarity with basic reporting from educational systems (e.g., exporting data, running standard reports) and with regional or specialized accreditation expectations.

Knowledge/Skills/Abilities

• Effectively work both independently and cooperatively in a team environment. Excellent communication in verbal and written form, including procedural and training documentation.
• High degree of accuracy and excellent attention to detail. Excellent decision making and organization skills; productive time management.
• Proficient in various reporting tools (examples: Excel, Access, Tableau, Cognos, etc.). Professional commitment to responsibly secure and maintain confidential information.

Job Duties

• Faculty and Staff Support & Training - Serve as the primary first line contact for faculty and staff RCampus questions, including setting up assessments within existing templates, linking assignments, attaching artifacts, and documenting results and actions. Provide on one assistance, drop-in support and scheduled training sessions to help users complete assessment tasks in RCampus. Create and update user-focused documentation (quick guides, FAQs, short videos) tailored to common RCampus workflows.
• Routine RCampus Administration - Maintain user accounts, roles and permissions following established standards and directions from senior staff. Set up terms. assessment cycles, and standard course/program shells using exisiting configuration patterns. Make minor updates to templates, rubrics and workflows within the defined RCampus structure; elevate more complex configuration questions to senior staff or the vendor.
• Reporting & Accreditation Support - Run standard RCampus reports and exports at the request of the Institutional Assessment, Institutional Research or academic units. Assist with organizing and formatting downloaded reports and artifacts for accreditation documentation, program review, and internal assessment summaries. Help maintain organized electronic repositories of RCampus-generated evidence for use in self-studies and audits.
• Monitoring Usage & Basic Data Quality - Track basic system usage indicators such as completion of required assessments, missing artifacts, or overdue tasks and communicate follow-up reminders to departments. Identify recurring user issues or bottlenecks and share observations with Institutional Assessment and DoIT to inform process or training improvements.
• Other Duties as Assigned - Participate in meetings, workshops, and projects related to assessment , accreditation, and educational technology as appropriate for an early-career professional. Engage in professional development to build skills in educational technology and assessment, with guidance from supervisors

Employment Details

• Full Time (12 months)
• 37.5 hours per week
• Standard working schedule: 8:30am - 5:00pm
• Must be willing to work a flexible schedule to meet the needs of the department.
• Location: Columbia, Richland, South Carolina
• Campus: Columbia
• College/Division: Division of Academic Affairs and Provost
• Department: PROV Office of Institutional Research Assessment and Analytics (OIRAA)
• Job Title: Assessment Tech. Coordinator
• Job Level: P1 - Professional
• Business Title (Internal Title): Assessment Tech. Coordinator
• Job Search Category: Administrative
• State Pay Range: G07
• USC Market Range: MRD - $45,181 $55,347 $65,512
• Anticipated Hiring Range: $45,181 - $65,512

Benefits

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

EEO Statement

The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.

Application Deadline

Applications are only accepted until October 23, 2026.