Technologies Platform Mgr

PeopleAdmin, Inc.

Columbia (SC)

On-site

USD 58,000 - 87,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Life insurance

Paid tuition

13 paid holidays

Professional development opportunities

Public Service Loan Forgiveness

Job summary

University of South Carolina seeks a Technologies Platform Manager to lead campus efforts supporting student technologies and platforms to boost retention and timely graduation. You will guide a technology-enabled student success network using platforms such as EAB Navigate, coordinating with Student Affairs and other partners for training, features, and analytics that drive measurable outcomes.

The role requires a bachelor’s degree in a related field with 2+ years of experience; a Master’s

Qualifications

Requires a bachelor's degree in a job related field and 2+ years of relevant experience; equivalent certifications may substitute.
Preferred Master’s degree with at least 5 years of direct higher education experience.
Experience coordinating student success management and intervention systems.

Responsibilities

Lead surveys to support first-year retention and plan expansion for subsequent years.
Collaborate to enhance Carolina Experience student populations and engagement.
Coordinate technology-enabled interventions using platforms like EAB Navigate.
Serve as primary contact for workflow, troubleshooting, and analytics for Student Affairs.

Skills

Higher education knowledge

Analytical skills

Communication skills

Assessment & outcomes measurement

Data-driven decision making

Education

Bachelor's degree (related field)

Master's degree (preferred)

Job description

Please see Special Instructions for more details.

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by April 8, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

Health and Life Insurance
Retirement Programs
Paid Tuition
13 Paid Holidays (including an extended December holiday)
Professional Development Opportunities

College/Division Division of Student Affairs and Academic Support

Department SAAS Carolina Experience

State Pay Range G10

USC Market Range MRG - $57,779 $72,224 $86,669

Anticipated Hiring Range $57,779 - $72,224

Location of Vacancy Columbia, SC

Part/Full Time Full Time

Hours per Week 37.5

Work Schedule

8:30am- 5:00pm, Monday – Friday
Must be willing to work a flexible schedule to meet the needs of the department.

Basis 12 months

Job Search Category Student Services

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in‑person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Veterans' Preference Statement

The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.

Position Description Advertised Job Summary

Technologies Platform Manager

Are you passionate about using technology to improve student success and outcomes?
Do you love optimizing platforms like student success systems to drive real results?
Can you connect people, processes, and platforms to create measurable impact?
If you’re ready to leverage technology, collaboration, and data to transform the student experience, we want to hear from you.

The Technologies Platform Manager leads campus efforts to support identified student technologies platforms and their users to enhance student retention, timely graduation, and employability. The Technologies Platform Manager develops and improves a technology-enabled student success network, using identified student success technologies (e.g., EAB Navigate), to guide data-informed interventions. This position is the primary contact for Student Affairs and Academic Support departments, and additional campus partners for training, features enhancements, functions, workflow, reports, and analytics that will drive measurable results in student success.

Primary responsibilities include:

Lead the first-year retention survey and develop capacity and intentional plans to expand targeted surveys beyond the first year.
Organizes and/or participates in events and programs specific to Carolina Experience target student populations.
Work collaboratively with Student Affairs and Academic Support ( SAAS ) and other key stakeholders to drive coordination of technology-enabled interventions for student success across the campus, including but not limited to the EAB Navigate coordinated care network.
Serve as primary point of contact for workflow, troubleshooting, and process improvements associated with Student Affairs and Academic Support departments and additional campus partners using identified student technology platforms (e.g., EAB Navigate).

Perks:

Generous annual and sick leave accruement, along with 13 paid holidays.
An engaging and collaborative on-campus environment. Our location is in South Carolina’s capitol city, surrounded by amenities, so you will love where you work!
Opportunities for professional development, including tuition assistance.
Eligible for enrollment in the Public Service Loan Forgiveness Program

Job Related Minimum Required Education and Experience

Requires a bachelor's degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials Preferred Qualifications

Master's degree and at least 5 years of direct experience with higher education student success.
Experience coordinating student success management and intervention systems.
Direct experience facilitating student-based initiatives.

Knowledge/Skills/Abilities

Knowledge of student services in higher education is required.
Strong analytical skills and the ability to draw sound conclusions based on information is critical.
Excellent oral and written communication skills, including the ability to deliver training and information to a wide range of constituents are required.
Demonstrated knowledge in assessment and outcomes measurement.
Must be able to use data to persuade stakeholders and lead positive change.

Job Duties Job Duty

Lead the first-year retention survey and develop capacity and intentional plans to expand targeted surveys beyond the first year.
Enhance self-service functionality for students, using survey data and analytics to nudge students to resources and interventions that will support their positive engagement and persistence.
Guide the strategic implementation of EAB’s mobile app, with a focus on phased, coordinated, project planning and execution.
Collaborate with Carolina Experience to collect qualitative (including student focus groups) and quantitative feedback to inform approach to implementation and project phasing.

Essential Function Yes Percentage of Time 25 Job Duty

Organizes and/or participates in events and programs specific to Carolina Experience target student populations.
Serves on USC‑based, regional, and national committees or organizations related to Carolina Experience student target populations, including seeking opportunities for scholarly presentations and sharing of relevant work to external audiences.
Support the Carolina Experience mission by contributing to a positive work environment, including attendance and participation in office staff meetings, 1:1 meetings, and collaborative campus partner meetings.

Essential Function Yes Percentage of Time 25 Job Duty

Work collaboratively with Student Affairs and Academic Support ( SAAS ) and other key stakeholders to drive coordination of technology-enabled interventions for student success across the campus, including but not limited to the EAB Navigate coordinated care network.
Assess the opportunity to expand care units based on intervention workflow and data‑informed impediments to student persistence.
Focus on student subpopulations determined by institutional data, including those identified through strategic planning. Works collaboratively with Carolina Experience staff and relevant campus partners to elevate USC technology platforms as part of peer mentor support and additional target student populations.

Essential Function Yes Percentage of Time 20 Job Duty

Serve as primary point of contact for workflow, troubleshooting, and process improvements associated with Student Affairs and Academic Support departments and additional campus partners using identified student technology platforms (e.g., EAB Navigate).
Address any issues associated with the identified technology platforms, working with dedicated consultant and technology teams for resolution.
Manage the aspects of the system relied upon as a primary institutional data management, workflow and analytics tool.
Provide assistance in the intentional and strategic use of course‑specific progress reports as needed.

Essential Function Yes Percentage of Time 20 Job Duty

Provides support for internal and external information requests, and participates in assigned project tasks.
Research and evaluate new technologies and improvements to existing technologies, including artificial intelligence, to improve the student experience and provide timely and relevant information to students at key decision points.
Completes other duties as assigned.

Essential Function Yes Percentage of Time 10 Position Attributes

Employees in Safety‑Sensitive or Security‑Sensitive positions will be subject to pre‑employment and post‑employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. Safety Sensitive or Security Sensitive No Hazardous weather category Non‑Essential

Job Open Date 03/09/2026

Job Close Date 04/08/2026

Open Until Filled No

Special Instructions to Applicant Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by April 8, 2026. The University of South Carolina offers a valuable benefits package including but not limited to:

Health and Life Insurance
Retirement Programs
Paid Tuition
Dependent Scholarships
Annual Leave
Sick Leave
13 Paid Holidays (including an extended December holiday)
Paid Parental Leave
Professional Development Opportunities

Quicklink for Posting https://sc-sb.peopleadmin.com/postings/203237

EEO Statement The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV /AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Supplemental Questions

* Do you have at least a Bachelor's Degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
Yes
No

Required Documents