Assessment Specialist

Lifepoint Health®; Youngstown (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive Benefits

PTO & leave

Tuition assistance

Job summary

Mercy Behavioral Health Hospital, operated jointly with Lifepoint Health, is seeking an Assessment Specialist to join our behavioral health team. You will receive inquiry calls and assist with scheduling face-to-face, phone, or tele-assessments, coordinating with the clinical team.

This role emphasizes thorough assessments, coordination with payers for precertification, nursing care, and patient advocacy, with a focus on safety and compassionate care for patients with substance abuse, dual

Qualifications

• Graduate from an accredited school of nursing or social work with active RN or LSW licensure.
• Experience in behavioral health hospital settings is highly preferred.

Responsibilities

• Receive inquiry calls and assist callers with scheduling face-to-face, phone, or tele-assessments.
• Coordinate with the clinical team/on-call physician to ensure patient needs are met.
• Perform comprehensive assessments and ensure safety and quality therapeutic care for patients seeking treatment.

Skills

Customer service

Communication

Assessment/triage

Education

RN licensure

LSW licensure

Job description

Your Experience Matters

Mercy Behavioral Health Hospital is operated jointly with Lifepoint Health and Mercy Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. By joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Schedule: Full Time, Day Shift

Your Experience Matters

Mercy Behavioral Health Hospital is operated jointly with Lifepoint Health and Mercy Health. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. By joining our team, you're embracing our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More About Our Team

Mercy Behavioral Health is a joint venture owned and operated by Mercy Health and Lifepoint Health. With two of the most prominent names in healthcare joining forces, we are confidently executing the opening of a new hospital with seasoned professionals and plentiful resources. We take pride in being a place employees want to work, as well as eagerly pursue quality outcomes for patients and families alike.

How You'll Contribute

The Assessment Specialist receives inquiry calls and assists the caller with scheduling a face-to-face, phone, or tele-assessment-Triages individuals based on safety risk. Assesses or ensures assessment by a qualified mental health professional of patients who present for assessment. Screens for medical and behavioral emergency conditions. Performs a comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders; coordinates with the clinical team/on-call physician to ensure these needs are met at the facility or other appropriate community providers. Interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment. Completes the administrative processes of admission and precertification of care with external payers, as necessary. Administer nursing care to ill or injured persons by assisting in caring for patients by giving direct care. The RN will coordinate and deliver quality general and psychiatric nursing care to patients hospitalized for treatment of substance abuse, dual diagnosis, or psychiatric or emotional disorders. The RN will ensure the safety and well-being of each patient. The RN ensures all medical orders are followed, initiates and follows treatment planning, and acts as a patient advocate at all times.

An Assessment Specialist Who Excels In This Role

• Facilitates response to a request for services, including the initial response, the assessment, the referral process, the designation of the appropriate level of care, admission into services, and appropriate follow-up activity.
• Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs, and provides information to MD for LOC determination.
• Demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers promptly and courteously.
• Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA.
• Maintains all preadmission and admission paperwork with accuracy and completes all pre-certification with insurance companies.

Why join us

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Brand New Facility: Opportunity to work in a brand-new, state of the art hospital with cutting edge equipment and technology.

What We're Looking For

Applicants should possess:

• Education: Graduate from an accredited school of nursing or social work, active RN or LSW licensure
• Experience: Previous experience in behavioral health hospital highly preferred.

EEOC Statement

Mercy Behavioral Health Hospital is an Equal Opportunity Employer. Mercy Behavioral Health Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.