Assessment Coordinator, PRN Behavioral Health

Carrollton Springs | Collin Springs; Carrollton (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Carrollton Springs, part of Lifepoint Health, is seeking an Assessment Coordinator to support admissions for psychiatric care. This PRN role involves triage, scheduling, patient orientation, and coordination with the Care Coordination Department in Carrollton, TX.

You will perform clinical assessments and process admission paperwork, while maintaining exceptional patient service and coordination with clinicians and referral sources. CPR and de-escalation certs are required within 30 days.

Qualifications

• High school diploma or GED required.
• CPR certification within 30 days of employment.
• De-escalation certification within 30 days of employment.
• Strong customer service and triage skills required.

Responsibilities

• Assesses walk-in and phone callers to determine services or referrals and schedules initial psychiatric assessments.
• Answers inquiries about treatment and facility services, presents options, documents calls, and sets appointments.
• Collaborates with business office to ensure efficient admission process and triage to other sources when appropriate.
• Provides clerical support to Care Coordination Manager and team, including data entry into the electronic record system.
• Maintains stock of forms and supplies for the Care Coordination Department.
• Checks in patient belongings, processes consent forms, and coordinates admission paperwork.
• Schedules assessment appointments and orients patients to units and outpatient programs; coordinates discharges and forwards documents.

Skills

Customer service

Triage

De-escalation

Clinical assessment

Education

High school diploma or GED

Tools

Electronic medical record system

Job description

Your Experience Matters

Carrollton Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an

Assessment Coordinator

Schedule: PRN

Carrollton Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Assessment Coordinator joining our team, you're embracing a vital mission dedicated to Your Experience Matters making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

What You'll Contribute

• Assesses walk-in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders.
• Answers inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment.
• Collaborates with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate.
• Provides clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
• Maintains an appropriate stock of forms and supplies to support the Care Coordination Department.
• Checks in patient belongings, processes consent forms, and coordinates admission paperwork.
• Schedules assessment appointments, orients patients to units and outpatient programs, assists with discharges, and sends documentation to referral sources within required timeframes.
• Performs other duties as assigned.

What We're Looking For

Applicants should have a high school diploma or GED. Additional requirements include:

• Previous experience in a psychiatric health-care facility with chemical dependency, dual diagnosis, psychiatric or geriatric patients preferred; strong clinical assessment skills required.
• CPR certification is required within 30 days of employment and prior to any patient contact.
• De-escalation certification is required within 30 days of employment and prior to any patient contact.
• Requires strong customer service and triage skills to manage inquiries and coordinate admissions

More About Carrollton Springs

Carrollton Springs is a 78-bed behavioral health hospital offering exceptional care to the Carrollton, TX community.

EEOC Statement

"Carrollton Springs is an Equal Opportunity Employer. Carrollton Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.