Assessment Center Proctor & Admin Specialist

Davis Technical College; Kaysville (UT); On-site; USD 32,000 - 46,000; Full time

Job summary

Davis Technical College in Kaysville, UT is seeking an Assessment Center Proctor and Coordinator to administer and proctor exams for students and external stakeholders, ensuring FERPA and ADA compliance.

You will schedule exams, greet examinees, process vouchers and payments, and maintain records in Salesforce and NorthStar, coordinating with instructors on exam materials and security.

Requires a high school diploma and 2 years of related experience; primary exam certifications within nine months.

Qualifications

• Requires a high school diploma or equivalent.
• At least two years in customer service or related field.
• Must obtain primary exam certifications within nine months.
• Ability to deal with confidential information.
• Strong written and verbal communication skills.
• Proficient with Word and Excel and basic bookkeeping.
• Comfortable in a fast-paced, team or independent environment.
• Experience with testing centers or assessment environments is a plus.

Responsibilities

• Executes schedule planning for industry certification exams and program enrollment testing.
• Greet customers and direct them to appropriate staff for assistance.
• Respond to inquiries via email, phone, text, and other channels; backup for Admissions.
• Monitor inquiries in Salesforce and email; assist applicants in the process.
• Assist customers in obtaining copies of assessment reports or records.
• Attend meetings/trainings and update Assessment Center processes as needed.
• Process exam vouchers and proctoring fees; document in databases.
• Coordinate with instructors on exam questions and security concerns.
• Obtain and maintain proctor certifications as required by clients.
• Open/close the Assessment Center and prepare for daily exams.
• Administer and proctor various exams with FERPA and ADA considerations.

Skills

Word and Excel

Customer service

Verbal and written comms

Attention to detail

Problem-solving

Education

High school diploma or equivalent

Tools

Salesforce

NorthStar

Job description

Davis Technical College in Kaysville, UT is seeking an Assessment Center Proctor and Coordinator to administer and proctor exams for students and external stakeholders, ensuring FERPA and ADA compliance.

You will schedule exams, greet examinees, process vouchers and payments, and maintain records in Salesforce and NorthStar, coordinating with instructors on exam materials and security.

Requires a high school diploma and 2 years of related experience; primary exam certifications within nine months.