Assembly Technician

cai; North Carolina; On-site; USD 60,000 - 90,000; Full time

Job summary

CAI in Arden, NC is seeking an Assembly Operator Trainer to lead training, certification, and advanced skill development for operators on fiber assembly products and processes.

In this role, you will train, coach, and certify operators, manage skills matrices, and help reduce variation with standard work, while mentoring fellow trainers and collaborating with quality and engineering teams. This is a full-time onsite position.

Qualifications

• 2 years fiber assembly manufacturing experience.
• Experience training, coaching, mentoring, and certifying operators.
• Ability to explain advanced technical processes and adapt training approach.
• Experience using skills matrices, certification processes, and training systems.
• Ability to document training and competency assessments accurately; provide constructive feedback.

Responsibilities

• Train, coach, and certify operators on products, processes, equipment, and inspection requirements.
• Provide hands-on instruction to support consistent execution of approved work instructions.
• Mentor operators in advanced technical processes, troubleshooting, and quality standards.
• Validate operator skill development and certify readiness using skills matrices.
• Develop, review, and improve training materials, standard work, and visual aids.

Skills

Fiber assembly

Training experience

Mentoring operators

Skills matrices

Training docs

Job description

Assembly Technician

Req number: R8485

Employment type: Full time

Worksite flexibility: Onsite

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Operator V Trainer ready to take us to the next level! If you have fiber assembly manufacturing experience and a passion for training, coaching, and leading teams,

Job Description

We are looking for an Assembly Operator Trainer to lead training, certification, and advanced skill development for operators. This position will be Full-Time and Onsite in Arden, NC.

What You'll Do

• Train, coach, and certify operators on products, processes, equipment, and inspection requirements
• Provide hands-on instruction to support consistent execution of approved work instructions
• Mentor operators in advanced technical processes, troubleshooting, and quality standards
• Validate operator skill development and certify readiness using skills matrices
• Support creation, review, and improvement of training materials, standard work, and visual aids
• Document training completion, competency observations, and qualification sign-offs accurately and on time
• Provide input into skills matrices, certification criteria, and training processes
• Promote adherence to standard work and reduce variation across operators and shifts
• Identify training gaps and partner with quality, engineering, and leadership to resolve issues
• Support troubleshooting of production and quality issues
• Provide floor-level leadership and support team lead coverage as needed
• Influence team performance through coaching, feedback, and technical leadership
• Mentor other trainers and less experienced operators

What You'll Need

• Required:
• 2 years fiber assembly manufacturing experience
• Demonstrated experience training, coaching, mentoring, and certifying operators
• Ability to explain advanced technical processes and adapt training approach
• Experience using skills matrices, certification processes, and training systems
• Ability to document training and competency assessments accuratelyAbility to provide constructive feedback across routine and complex skill development
• Ability to serve as SME for processes, equipment, and quality standards
• Experience mentoring other trainers or serving as a technical leader
• Experience contributing to training materials, standard work, and qualification processes
• Experience resolving complex training gaps, readiness concerns, or recurring performance issues
• Advanced communication and influencing skills
• Strong problem-solving and troubleshooting capability
• Ability to manage multiple priorities and training demands
• High accountability and ownership mindset
• Continuous improvement orientation

Physical Demands

Ability to safely and successfully perform the essential job functions consistent with ADA and other federal, state, and local standards

Ability to conduct repetitive tasks on a computer or with hand tools, utilizing a mouse, keyboard, and monitor

Must be able to communicate with team members in person and through written documentation

Sedentary work that involves remaining stationary most of the time with occasional movement around the facility

Ability to operate machinery and perform tasks requiring manual dexterity

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels o