Assembly Operator IV - Trainer

Kelly Services; Royal Pines (NC); On-site; USD 56,000 - 69,000; Full time

Job summary

Kelly Services in Arden, NC is seeking an Assembly Operator IV – Trainer to deliver operator training, certification, and advanced skill development on fiber optic assembly processes. You will ensure consistent manufacturing, uphold quality, and act as SME between production, quality, and engineering teams.

The role requires hands-on instruction, ability to document training, and leadership on the shop floor, coaching operators and other trainers to raise performance and sustain continuous

Qualifications

• Minimum 6 months’ experience in fiber optic assembly manufacturing or related environment.
• Experience training, coaching, mentoring, and certifying operators.
• Ability to explain advanced technical processes and tailor training as needed.
• Familiarity with skills matrices, certification processes, and training documentation systems.
• Strong attention to accurate training and competency documentation.
• Ability to deliver constructive feedback and support operator development.

Responsibilities

• Train, coach, and certify operators on manufacturing products, processes, equipment, and inspection requirements.
• Deliver hands-on instruction to ensure consistent execution of standardized work instructions.
• Mentor operators in advanced technical processes, troubleshooting, and quality requirements.
• Assess operator skill development and validate readiness utilizing skills matrices and certification tools.

Skills

Training & mentoring

Communication

Documentation

SME leadership

Troubleshooting

Analytical skills

Job description

Assembly Operator IV – Trainer
Location:Arden, NC
Shift:3:00pm–11:30pm, Monday–Friday
Pay Rate:$27–$30/hr (based on experience) + 10% 2nd shift differential
Type:Temp-to-Hire

Position Summary

The Assembly Operator IV – Trainer is a recognized subject matter expert (SME) responsible for delivering operator training, certification, and advanced skill development within the manufacturing environment. This role plays a pivotal part in ensuring consistent manufacturing processes, upholding quality standards, and serving as a liaison between production, quality, and engineering teams.

Key Responsibilities

Training, Certification, & SME Leadership

• Train, coach, and certify operators on manufacturing products, processes, equipment, and inspection requirements.
  
• Deliver hands‑on instruction to ensure consistent execution of standardized work instructions.
  
• Mentor operators in advanced technical processes, troubleshooting, and quality requirements.
  
• Assess operator skill development and validate readiness utilizing skills matrices and certification tools.

Training System Management

• Support the creation, review, and improvement of training materials, standard operating procedures, and visual aids.
  
• Accurately document training completion, competency observations, and qualification sign‑offs in a timely manner.
  
• Contribute input on skills matrices, certification requirements, and overall training process enhancement.

Quality & Continuous Improvement

• Champion adherence to standardized work to minimize process variation across shifts and teams.
  
• Identify training gaps and partner with quality, engineering, and leadership teams to address root causes.
  
• Assist with troubleshooting production and quality‑related issues as needed.

Leadership & Floor Support

• Provide floor‑level leadership and serve as a resource for team leads as required.
  
• Drive team performance by offering coaching, feedback, and technical guidance.
  
• Mentor other trainers and less experienced operators to foster a culture of continuous learning and skill advancement.

Minimum Qualifications

• Minimum 6 months’ experience in fiber optic assembly manufacturing or a related environment.
  
• Proven experience in training, coaching, mentoring, and certifying operators.
  
• Demonstrated ability to explain advanced technical processes and tailor training as needed.
  
• Familiarity with skills matrices, certification processes, and training documentation systems.
  
• Strong attention to accurate training and competency documentation.
  
• Ability to deliver constructive feedback and support operator development in both routine and complex scenarios.
  
• Capability to serve as a SME for processes, equipment, and quality standards.

Preferred Qualifications

• Experience mentoring other trainers or fulfilling a technical leadership role.
  
• Experience contributing to the development or improvement of training materials, SOPs, or qualification standards.
  
• Background in resolving advanced training gaps, readiness concerns, or recurring performance issues.

Key Skills & Attributes

• Excellent communication and influencing abilities.
  
• Strong analytical and troubleshooting skills.
  
• Proven capability to manage multiple priorities and training demands.
  
• High level of accountability, ownership, and integrity.
  
• Passion for continuous improvement and commitment to quality.