Assembly Operator Trainer

Insight Global; Fairview (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Insight Global is seeking an Assembly Operator Trainer SME to lead training initiatives, certify operators, and drive consistency across production teams. You will partner with quality and engineering to ensure alignment with approved work instructions, while mentoring staff in advanced processes and troubleshooting.

The role requires expertise in skills matrices, certification workflows, and training systems, with emphasis on documentation accuracy and process compliance.

Qualifications

• Train, coach, and certify operators on products, processes, equipment, and inspection requirements
• Provide hands-on instruction to support consistent execution of approved work instructions
• Mentor operators in advanced technical processes, troubleshooting, and quality standards
• Validate operator skill development and certify readiness using skills matrices

Responsibilities

• Train, coach, and certify operators on products, processes, equipment, and inspection requirements
• Provide hands-on instruction to support consistent execution of approved work instructions
• Mentor operators in advanced technical processes, troubleshooting, and quality standards
• Validate operator skill development and certify readiness using skills matrices

Skills

Fiber assembly

Training & coaching

Mentoring operators

Certification processes

Skill matrices

Quality standards

Documentation

SME for processes

Job description

The Assembly Operator Trainers are subject matter experts (SMEs) responsible for leading training, certification, and advanced skill development. They drive consistency across teams and serve as a key link between production, quality, and engineering. Below are some of their key responsibilities:

• Train, coach, and certify operators on products, processes, equipment, and inspection requirements
• Provide hands-on instruction to support consistent execution of approved work instructions
• Mentor operators in advanced technical processes, troubleshooting, and quality standards
• Validate operator skill development and certify readiness using skills matrices

REQUIRED SKILLS AND EXPERIENCE

• Level 5 --> 2+ years fiber assembly manufacturing experience
• Level 4 --> 6+ months fiber assembly manufacturing experience
• Demonstrated experience training, coaching, mentoring, and certifying operators
• Ability to explain advanced technical processes and adapt training approach
• Experience using skills matrices, certification processes, and training systems
• Ability to document training and competency assessments accurately
• Ability to serve as SME for processes, equipment, and quality standards

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.