Aspiring Store Manager: Leadership Training

truenorth Convenience Stores; Broadview Heights (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

True North in Broadview Heights, OH is seeking a Store Manager to lead daily operations and drive profitability. You will provide direction to the store team, including hiring, training, scheduling, and performance management, while upholding True North standards for a fast, friendly, and clean environment.

The role involves staffing, inventory, labor, cash controls, safety, and facility maintenance, with accountability for achieving operational, financial, and customer service goals.

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous experience supervising others.

Responsibilities

• Lead, train, coach, and develop store team to meet performance expectations.
• Ensure delivery of exceptional customer service in accordance with standards.
• Manage staffing levels, scheduling, and store operations to meet goals.
• Maintain safety, cleanliness, and compliance with policies and legal requirements.

Skills

Leadership

Communication

Customer service

Problem-solving

Education

High school diploma or equivalent

Prior customer service experience

Supervisory experience

Job description

True North in Broadview Heights, OH is seeking a Store Manager to lead daily operations and drive profitability. You will provide direction to the store team, including hiring, training, scheduling, and performance management, while upholding True North standards for a fast, friendly, and clean environment.

The role involves staffing, inventory, labor, cash controls, safety, and facility maintenance, with accountability for achieving operational, financial, and customer service goals.