Aspiring Store Leader: Drive Ops & Service Excellence

truenorth Convenience Stores; Piqua (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

True North in Ohio seeks a Store Manager to lead daily store operations, drive profitability, and ensure a fast, friendly, and clean customer experience. This role oversees hiring, training, scheduling, performance management, and development of the store team while maintaining brand standards and regulatory compliance.

You will manage staffing, inventory, labor, cash controls, safety, and facility maintenance, reporting to the Zone Manager and coordinating with the Operations team to meet

Qualifications

• Must be able to lead and manage store operations independently.
• Strong organizational, communication, and problem-solving skills.
• Ability to analyze performance data and make sound business decisions.

Responsibilities

• Provide leadership and direction to store team, including hiring, training, scheduling, performance management and development.
• Ensure delivery of exceptional customer service in accordance with company standards.
• Plan, assign, and manage staffing levels and schedules to meet business needs.
• Maintain store safety, cleanliness, and inventory controls; monitor and address performance issues.
• Reconcile store documentation and oversee banking procedures and deposits.

Skills

Leadership

Communication

Staffing & Scheduling

Team Development

Customer Service

Education

High school diploma or equivalent

Job description

True North in Ohio seeks a Store Manager to lead daily store operations, drive profitability, and ensure a fast, friendly, and clean customer experience. This role oversees hiring, training, scheduling, performance management, and development of the store team while maintaining brand standards and regulatory compliance.

You will manage staffing, inventory, labor, cash controls, safety, and facility maintenance, reporting to the Zone Manager and coordinating with the Operations team to meet