Aspiring Store Manager - Front-End & Pharmacy Ops

Walgreens; Franklin Square (NY); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens in New York State seeks an experienced Store Operations Manager to supervise customer service associates and front-end operations, shaping store performance and profitability. You will partner with the Store Manager, manage recruitment, performance, scheduling, and coaching, and ensure compliance with policies while delivering outstanding customer experiences across pharmacy and retail teams.

This role also involves budgeting, inventory oversight, and using analytics to drive growth in

Qualifications

• Bachelor's degree or equivalent supervisory experience.
• Demonstrated leadership abilities and strong business acumen.
• Fluency in English (reading/writing/speaking).
• Willingness to work flexible schedule and relocate if promoted.

Responsibilities

• Supervise customer service associates and store operations.
• Support Store Manager to achieve company deliverables; alternate schedule.
• Hire, train, and discipline team members.
• Direct customer experience improvements and resolve complaints.
• Manage front end and pharmacy inventory; oversee pricing and merchandising.
• Ensure compliance with policies and laws; maintain safety.
• Lead performance management and development plans.

Skills

Leadership

Communication

Business acumen

Strategic planning

Education

Bachelor's degree or equivalent supervisory experience

Job description

Walgreens in New York State seeks an experienced Store Operations Manager to supervise customer service associates and front-end operations, shaping store performance and profitability. You will partner with the Store Manager, manage recruitment, performance, scheduling, and coaching, and ensure compliance with policies while delivering outstanding customer experiences across pharmacy and retail teams.

This role also involves budgeting, inventory oversight, and using analytics to drive growth in