Early-Career Enterprise Operations Watch Officer

Chenega Corporation; St. Louis (MO); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Chenega MIOS in St. Louis, MO is seeking a Junior Enterprise Watch Officer to join our government support team, delivering proactive monitoring and incident coordination for mission-critical IT services.

The role emphasizes leadership, situational awareness, and collaboration with NGA executives. Candidates should have a degree with 2+ years' experience or 6+ years in related fields, and TS/SCI clearance is required.

Qualifications

• Bachelor's Degree with 2+ years relevant experience, or an Associate's Degree with 4+ years.
• 6+ years relevant experience in IT operations or NGA environments.
• Operational experience with ServiceNow.
• TS/SCI Clearance and successful background/drug screening.

Responsabilités

• Manage Critical Priority 1 tickets through to resolution.
• Monitor ESC cell activities to maintain NGA IT health.
• Provide briefings to senior leadership on IT status.
• Prepare and deliver Daily Operations briefs.
• Coordinate with mission partners during outages and remediation.

Connaissances

ServiceNow experience

Intelligence Community experience

Executive briefing

Formation

Bachelor's Degree

Associate's Degree

Outils

ServiceNow

Description du poste

Chenega MIOS in St. Louis, MO is seeking a Junior Enterprise Watch Officer to join our government support team, delivering proactive monitoring and incident coordination for mission-critical IT services.

The role emphasizes leadership, situational awareness, and collaboration with NGA executives. Candidates should have a degree with 2+ years' experience or 6+ years in related fields, and TS/SCI clearance is required.