Aspiring Automotive Service Manager

Colonial Group; Somersworth (NH); On-site; USD 42,000 - 60,000; Full time

Job summary

Colonial Group is seeking a Manager-in-Training (MIT) to learn and apply VIP management processes, ensuring safe operations and exceptional customer experience at the location. The MIT will navigate customer service excellence, lead a team, and develop personnel through structured coaching, LMS training, and certification readiness.

The role emphasizes scheduling, communication, and policy compliance, with a path to assume management responsibilities and drive store performance under

Qualifications

• Experience in leading teams and enforcing safety policies.
• Familiarity with LMS training and vendor training programs.
• Ability to guide associates toward ASE certifications and career development.
• Strong scheduling and communication skills to align with store operating hours.

Responsibilities

• Lead and develop a high-performing team to meet VIP service standards.
• Ensure workplace safety and compliance with all regulations and policies.
• Coordinate scheduling to meet customer demand across all hours of operation.
• Coach associates toward LMS training and ASE certification readiness.
• Oversee facility and equipment readiness and daily recovery at close.

Skills

People management

Safety compliance

Training & development

Operations scheduling

Communication

Tools

LMS training platform

Vendor training

Job description

Colonial Group is seeking a Manager-in-Training (MIT) to learn and apply VIP management processes, ensuring safe operations and exceptional customer experience at the location. The MIT will navigate customer service excellence, lead a team, and develop personnel through structured coaching, LMS training, and certification readiness.

The role emphasizes scheduling, communication, and policy compliance, with a path to assume management responsibilities and drive store performance under