Boutique Director-Aspen

Buccellati; Aspen (CO); On-site; USD 130,000 - 135,000; Full time

Benefits offered by this job

Bonus and commission eligible

Job summary

Buccellati in Aspen seeks a Boutique Manager to lead sales across all product categories and uphold the luxury brand in the Colorado market. You will drive events, product launches, and visibility to increase net sales while maintaining the Buccellati image.

The role requires 5–7 years in luxury retail management, strong client relationship skills, and capability to manage staff, budgets, and merchandising in alignment with HQ guidance. Competitive compensation and bonus eligibility.

Qualifications

• Bachelor degree in a related field is required.
• 5-7 years of management experience in luxury retail or hospitality.
• Excellent understanding of the luxury client experience.
• Strong computer skills with SAP, Excel, Word and PowerPoint.
• Ability to manage multiple projects and deliver on time.

Responsibilities

• Responsible for achievement of annual Boutique sales goals across all product categories.
• Enhance quality and maintain integrity of the Buccellati image in the boutique market.
• Initiate activities for new product launches, events, and visibility to increase net sales.
• Lead staffing and scheduling of associates while ensuring payroll budget compliance.
• Develop Visual Merchandising in line with brand direction with HQ collaboration.
• Problem solve and develop strategies to improve service, efficiency, and productivity.
• Oversee client relations to deliver outstanding service and build relationships.
• Partner with Operations Manager for shipping, inventory, and aftersales processes.
• Manage inventories, cycle counts, QC, and stock integrity.

Skills

Staff leadership

Sales management

Client relationship building

Event coordination

Visual merchandising

Forecasting & budgeting

Education

Bachelor Degree in Related field

Tools

SAP

Excel

PowerPoint

Word

Job description

• Responsible for achievement of annual Boutique sales goals across all product categories


• Enhance quality and maintain integrity of the Buccellati image in the boutique's market.


• Initiate activities for new product launches, events and activities to enhance visibility in the market and increase net sales.


• Entrepreneurial spirit and go getter attitude to build the business in the market.


• Lead all aspects of the process of staffing and scheduling of associates, and ensure compliance with payroll budgets


• Ensure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaigns in partnership with Director of Retail and HQ.


• Problem solve and develop strategies that support the Boutique’s service, efficiency, and productivity

Responsibilities

• Responsible for achievement of annual Boutique sales goals across all product categories


• Enhance quality and maintain integrity of the Buccellati image in the boutique's market.


• Initiate activities for new product launches, events and activities to enhance visibility in the market and increase net sales.


• Entrepreneurial spirit and go getter attitude to build the business in the market.


• Lead all aspects of the process of staffing and scheduling of associates, and ensure compliance with payroll budgets


• Ensure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaigns in partnership with Director of Retail and HQ.


• Problem solve and develop strategies that support the Boutique’s service, efficiency, and productivity

Client Relations

• Ensure that all Clients experience outstanding service at all times


• Generate new clients while retaining and building existing client relationships through events, brand awareness, and relationship based experiences.


• Actively developing new and innovative business ideas focusing on Business developing through partnerships. Leveraging relationships for the brand to elevate the experience.


• Prioritize and coordinate events with Senior Leadership team to increase traffic in the Boutique and improve sales


• Lead all operational processes in partnership with the Operations Manager including: Shipping & Receiving, Inventory and Aftersales to minimize stock loss and increase customer service

Operations

• Along with the Assistant Manager/Operations personnel manage optimal levels of inventories and model stock in coordination.


• Partnering with the Assistant Manager/Operations personnel performing inventories, cycle counts and QC of all product for sale to be in A1 condition.


• Reducing risk of damage to stock and ensuring accurate stock counts with no losses.


• Partner with the Customer Service Department to receive stock in a timely manner.


• Provide the highest levels of customer service to support the growth of sales.


• Adhere to and supervise compliance of established policies and procedures, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the store.

People Management

• Identify success profiles and talent planning in order to define career paths and promote advancement, while monitoring and supervising Boutique team members.


• Lead team to develop Sales Associates to go above and beyond around client development and individual sales goals.


• Develop store personnel's performance goals and, update management through reporting mechanisms.


• Conduct regular management touch bases to review performance, operations, and employee relations issues, and to develop overall business strategy. Actively offer feedback, coaching and mentoring for the team on an on going basis.


• Develop product knowledge in coordination with Retail Academy

Qualifications

• Bachelor Degree in Related field required


• 5-7 years Management Experience required


• Excellent understanding of the luxury client experience


• Luxury Retail or Hospitality experience is a must


• Fine Jewelry experience is a plus


• Capacity to manage several projects simultaneously and in a timely manner


• Strong computer skills: SAP, Excel, Word, Power Point


• Excellent written, verbal, and interpersonal communication skills


• Flexibility to work on evenings, weekends and holidays, on and off site as needed


• Ability to spend long periods of time standing, lift 25 lbs

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

Salary Range: $130,000 to $135,000 (annual)

This role is eligible for bonus and commission.