ASL-Led Deaf Services Director, Residential Programs

WORK Inc.; Massachusetts; On-site; USD 72,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Paid time off and holidays

Professional growth opportunities

Job summary

WORK Inc. in the Boston South Shore area is seeking a Director of Residential Services (Deaf Services) to lead programs serving Deaf or Hard of Hearing individuals. The role ensures language-accessible, person-centered services and promotes independence and community inclusion.

The director will supervise house managers, manage budgets, coordinate with clinical teams, and maintain compliance with DDS, CARF, and agency standards; includes on-call coverage.

Qualifications

• Master’s degree in a related field or Bachelor’s degree with supervisory experience.
• Strong leadership and supervisory background.
• Proficiency in American Sign Language (ASL) strongly preferred.
• Experience working with Deaf or Hard of Hearing individuals.
• Knowledge of Deaf culture and commitment to culturally responsive services.
• Valid Massachusetts Driver’s License.

Responsibilities

• Provide leadership and supervision to house managers and program staff.
• Oversee hiring, training, and development of staff, with an emphasis on ASL communication and cultural competency.
• Ensure implementation of Individual Service Plans and compliance with DDS, CARF, and agency standards.
• Manage program operations, budgets, and facilities.
• Collaborate with clinical and health teams to support holistic care.
• Serve as liaison with families, guardians, and community partners.
• Provide on-call leadership and emergency coordination.

Skills

ASL proficiency

Leadership

Staff supervision

Program management

Budget management

Community liaison

Regulatory awareness

Education

Master’s degree in a related field

Bachelor’s degree with supervisory experience

Job description

WORK Inc. in the Boston South Shore area is seeking a Director of Residential Services (Deaf Services) to lead programs serving Deaf or Hard of Hearing individuals. The role ensures language-accessible, person-centered services and promotes independence and community inclusion.

The director will supervise house managers, manage budgets, coordinate with clinical teams, and maintain compliance with DDS, CARF, and agency standards; includes on-call coverage.