ASL‑Fluent HR Generalist: Payroll & Operations

Convo LLC; Austin (TX); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Convo Communications, based in Austin, TX, seeks an HR Generalist, Payroll & Operations to support US/Canada payroll and People Operations. You will ensure accurate payroll processing, maintain HRIS data, and guide managers on HR policies while handling onboarding/offboarding and compliance.

The role blends hands-on HR operations with process improvement and collaboration across People & Culture leadership, with occasional onsite support in Austin.

Qualifications

• ASL fluency and Deaf culture knowledge required.
• 3+ years in HR, payroll administration, People Operations, or related field.
• Experience with multi-state US payroll, payroll reconciliations, wage/hour requirements, and compliance.

Responsibilities

• Manage US and Canada payroll administration for salaried, hourly, and Video Interpreter employees.
• Process payroll transactions including changes, bonuses, commissions, overtime, deductions, and off-cycle payments.
• Coordinate payroll deductions and remittances; partner with Benefits & Leave for accurate processing.

Skills

ASL fluency

Deaf culture knowledge

Payroll administration (US)

HRIS and payroll platforms

Analytical skills

Communication

Confidentiality

Education

Bachelor's degree in Human Resources, Business Administration, Accounting, or related field

Tools

Rippling

HRIS platforms

Payroll software

Job description

Convo Communications, based in Austin, TX, seeks an HR Generalist, Payroll & Operations to support US/Canada payroll and People Operations. You will ensure accurate payroll processing, maintain HRIS data, and guide managers on HR policies while handling onboarding/offboarding and compliance.

The role blends hands-on HR operations with process improvement and collaboration across People & Culture leadership, with occasional onsite support in Austin.