ASL-Fluent Case Manager — Advocate & Resource Coordinator

Service, Inc. of Illinois; Frederick (MD); On-site; USD 64,000 - 80,000; Full time

Benefits offered by this job

Travel reimbursement

Quarterly bonus potential

Referral program

Tuition reimbursement

Job summary

Service Coordination, Inc. is seeking a Case Manager (Service Coordinator) with ASL fluency to support individuals in Maryland. The role focuses on establishing positive relationships, developing PCPs, and coordinating services to meet outcomes for people with disabilities and developmental needs.

Responsibilities include advocacy, eligibility documentation, PCP updates, and ensuring compliance with state standards. Travel is required; strong communication and teamwork are essential.

Qualifications

• Experience in case management or related social services fields.
• Ability to work with individuals with developmental disabilities and complex needs.
• Understanding of person-centered planning and advocacy.

Responsibilities

• Advocate on behalf of individuals and educate them to become more self-determined.
• Collect information and documentation for eligibility for DDA services and recommend eligibility.
• Plan for, facilitate, develop and update Person Centered Plans (PCPs).
• Research, identify, refer and coordinate resources to meet PCP outcomes.
• Monitor PCPs and conduct follow-up activities.
• Adhere to HIPAA and organizational policies; collaborate across teams.

Skills

Advocacy

Communication

Resource coordination

Education

Bachelor's degree in human services

Bachelor's degree in non-human services with 2 years human services experience

Job description

Service Coordination, Inc. is seeking a Case Manager (Service Coordinator) with ASL fluency to support individuals in Maryland. The role focuses on establishing positive relationships, developing PCPs, and coordinating services to meet outcomes for people with disabilities and developmental needs.

Responsibilities include advocacy, eligibility documentation, PCP updates, and ensuring compliance with state standards. Travel is required; strong communication and teamwork are essential.