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Our client is a premier national player in industrial lifting infrastructure and heavy mechanical equipment services, seeking a Senior Sales Engineer for the Penang region. This role is 90% focused on sales generation and client conversion, with 10% administrative duties for internal engineering dispatching.
Responsibilities include leading pitches, securing long-term maintenance SLAs, spare part pipelines, and breakdown/repair packages for major industrial players, while coordinating with field
Our client is a premier national player in industrial lifting infrastructure and heavy mechanical equipment services. Catering to the high-density manufacturing, logistics, and semiconductor fabrication hubs of the Northern region, they are deploying a Senior Sales Engineer to command their aftermarket and service contract portfolios in Penang.
Operating with complete regional autonomy, this role is 90% focused on sales generation and client conversion , backed by a 10% administrative allocation for internal engineering dispatching . You will lead corporate pitches to lock down long-term preventive maintenance service SLAs, spare part supply pipelines, and breakdown/repair packages for major industrial players .
Industrial Client Acquisition: Map out and visit manufacturing facilities, warehouses, and industrial zones across Penang to promote multi-brand lifting and heavy machinery service offerings .
Contract Negotiation: Formulate precise engineering service quotations, handle complex commercial contract terms, and resolve customer objections to secure long-term agreements .
Technician Synergy: Work hand-in-hand with the field technician team to schedule, allocate, and monitor preventive maintenance and breakdown repair jobs .
Technical & Warranty Governance: Act as the first point of contact for client escalations, overseeing warranty claims and technical resolution loops with the operations support desk .
Market Intelligence: Participate in regional industrial trade shows, identify new engineering applications, and update the CRM system with pipeline data and forecasts .
Minimum Diploma in Engineering (Mechanical, Mechatronics, Electrical, or equivalent field) .
Minimum 5 years of working experience in an engineering environment, with a strong emphasis on technical sales or aftermarket service sales .
Proven capability to engage confidently with multi-tiered stakeholders, from maintenance technicians up to plant procurement directors .
Self-disciplined and highly driven to succeed under a 100% remote working infrastructure .