Account Manager - Industrial Parts & Equipment

Hi-Speed Industrial Service; Little Rock (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

Hi-Speed Industrial Service is seeking an Account Manager to drive sales and expand the customer base entirely via phone, email, and virtual communication tools. The role emphasizes remote relationship-building and outbound business development for electro-mechanical equipment and overhead cranes.

The ideal candidate has 5+ years of industrial equipment sales experience, excels at virtual communications, and can work independently in a remote setup while using CRM tools to track progress and

Qualifications

• Minimum 5 years of electro-mechanical equipment and overhead crane sales experience.
• Demonstrates organized, methodical approach to remote customer development.
• Strong understanding of the industrial parts and equipment market.
• Excellent virtual communication, negotiation, and relationship-building skills.
• Self-motivated, results-driven, capable of working independently remotely.
• Proficient with CRM tools and sales reporting.

Responsibilities

• Grow and service existing accounts via remote communication, ensuring satisfaction.
• Build relationships with key stakeholders to foster loyalty and repeat business.
• Track interactions and follow-ups to maintain consistent communication.
• Acquire new customers through outbound phone calls and emails.
• Collaborate with internal teams to ensure seamless service delivery.

Skills

Remote sales

Account management

Outbound sales

Relationship building

CRM tools

Excel

Communication

Tools

CRM software

Microsoft Excel

Job description

SUMMARY/OBJECTIVE

We are seeking a proactive, results-driven Account Manager to join our growing team. The Account

Manager will play a pivotal role in driving sales and expanding Hi-Speed Industrial Service’s customer

base. This position is focused on building relationships, developing new business, and managing existing

accounts entirely via phone, email, and virtual communication tools, requiring a strategic and

customer-focused mindset. The ideal candidate will have a proven track record in industrial equipment

sales specifically electric motors and overhead cranes, and must be highly skilled in remote customer

engagement and relationship building. Candidates must demonstrate prior success in outbound

business development, illustrating their ability to create and execute a methodical, proven process for

developing and maintaining customers without the need for in-person meetings or field visits.

KEY RESPONSIBILITIES

Account Management:

• - Serve and grow existing accounts by understanding customer needs, providing solutions,
• and ensuring satisfaction—all through remote communication.
• - Build and maintain strong relationships with key stakeholders throughout the customer
• base to foster loyalty and repeat business.
• - Utilize an organized system for tracking interactions and follow-ups to ensure consistent
• communication.

Business Development:

• - Grow existing customers and secure new customers through outbound phone calls and
• email contact.
• - Reestablish relationships with dormant accounts to reignite business opportunities.
• - Leverage a structured approach to identify leads, qualify prospects, and close new
• business remotely.

Collaboration:

• - Work closely with internal teams to ensure seamless service delivery and customer
• satisfaction.
• - Communicate customer feedback and market insights to support product and service
• improvement initiatives.

Reporting:

• - Maintain accurate records of sales activities, customer interactions, and progress toward
• goals.

Requirements

COMPETENCIES

• - Self-motivated, highly organized, and detail-oriented
• - Superb time manager and multi-tasker
• - Expert proficiency with Microsoft Excel and other Microsoft products
• - Exceptional written and verbal communication skills
• - Desire to be proactive and create a positive experience for others

REQUIRED EDUCATION AND EXPERIENCE

• - Minimum 5 years of experience in industrial equipment sales, with a focus on electro-mechanical
• equipment and overhead cranes.
• - Ability to illustrate and speak to an organized, methodical approach for developing and
• maintaining customers without in-person interaction.
• - Strong understanding of the industrial parts and equipment market.
• - Excellent communication, negotiation, and relationship-building skills in virtual environments.
• - Self-motivated, results-driven, and capable of working independently in a remote role.
• - Proficiency in CRM tools and sales reporting.