Asana is Hiring a Customer Enablement Manager (Remote US West Coast)

GizPulse; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Equity (possible)

Mental health benefits

Job summary

Asana seeks a Customer Enablement Manager to drive AI-enabled workflow adoption for enterprise customers. This remote West Coast role focuses on engaging strategic clients, designing adoption plans, and guiding change within large organizations.

You will lead workshops, high-level conversations with executives, and collaborate across Customer Success, Sales and Services to maximize adoption and growth. A strong track record in enterprise enablement is required.

Qualifications

• 6+ years in customer enablement or related roles (customer success, consulting, implementation, change management).
• Proven track record leading complex enterprise engagements solo.
• Strong facilitation and communication with senior stakeholders.
• Strong project and portfolio management skills.
• Product and technical curiosity with a data-informed approach.

Responsibilities

• Lead discovery with complex customers and turn challenges into enablement and adoption plans.
• Own a portfolio of strategic enterprise customers from planning through delivery and follow-up.
• Show customers how Asana and AI features fit real workflows and guide organizational change.
• Design and run workshops, workflow consultations and executive conversations.
• Use adoption and engagement data to measure impact.
• Collaborate with Customer Success, Sales and Services to identify risks and expansion opportunities.

Skills

Enterprise client management

Senior stakeholder communication

Project & portfolio management

Data-informed decision making

Job description

Asana is Hiring a Customer Enablement Manager (Remote US West Coast)

Remote Full-time Published October 21, 2026 10:02 AM GMT+1 2 min read 0 comments

Role Overview

Asana wants a Customer Enablement Manager to help enterprise customers adopt AI enabled workflows. Only open to applicants in the Pacific or Mountain time zones. Salary is not stated on the posting.

Asana describes this role as West Coast based remote, open to employees in the Pacific or Mountain time zones.

Buying a work platform is easy. Getting a large organization to change how it works is the hard part. The Customer Enablement Manager sits with strategic enterprise customers and makes that change stick.

About Asana

Asana is a work management platform that it describes as built for human and AI collaboration. Millions of teams use it to reach their goals.

About the Role

• Lead discovery with complex customers and turn their challenges into clear enablement and adoption plans
• Own a portfolio of strategic enterprise customers from planning through delivery and follow up
• Show customers how Asana and AI features fit real workflows and guide the change in how people work
• Design and run workshops, workflow consultations and executive conversations
• Use adoption and engagement data to measure impact
• Work with Customer Success, Sales and Services to find risks and expansion chances

About You

• 6+ years in customer enablement, customer success, consulting, implementation, change management or a similar customer facing role, ideally in SaaS
• Proven record leading complex enterprise engagements on your own
• Strong facilitation and communication skills with senior stakeholders
• Strong project and portfolio management skills
• Product and technical curiosity, and a data informed approach

What Asana Offers

• Possible equity and benefits, including mental health, wellness and fitness benefits, career coaching and family building benefits, which vary by role and country