As400 Ibmi Series Admin

Tata Consultancy Services; Pittsburgh (Allegheny County); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Family Support: Parental Leaves

Auto & Home Insurance Options

Commuter Benefits & Certification Reim

Vacation, Time Off, Holidays

401K Plan, Performance Bonus

Job summary

Tata Consultancy Services Limited in Pittsburgh, PA is seeking an experienced IBM i/AS400 administrator to provide day-to-day operational support, ensure system availability, and drive performance. You will monitor subsystems, manage user profiles, implement security controls, and coordinate with application, network, storage, and security teams.

The role involves backup, restore, disaster recovery planning, OS/PTF upgrades, and incident resolution, with opportunities for process improvement and

Qualifications

• Strong hands-on experience in IBM i / AS400 system administration and production support.
• Knowledge of IBM i OS administration, system configuration, user profiles and security.
• Experience with BRMS, disaster recovery and OS/PTF maintenance.
• Proactive troubleshooting, incident/change management and automation opportunities.

Responsibilities

• Administer and support IBM i / AS400 environments for availability and performance.
• Monitor systems, jobs, queues and messages; address operational issues.
• Handle incidents, service requests, problems and changes per processes.
• Manage user profiles, security, backups, DR exercises and system upgrades.
• Coordinate with application, network, storage and security teams for end-to-end resolution.
• Document SOPs, procedures and support knowledge; participate in reviews and reporting.

Skills

ITSM

AS400 Admin

Education

Bachelor of Computer Science

Tools

BRMS

ServiceNow

Job description

Must Have Technical/Functional Skills

• Strong hands-on experience in IBM i / AS400 system administration and production support.
• Good knowledge of IBM i operating system administration, system configuration, user profiles, security and authority management.
• Experience in system monitoring, job/subsystem management, job queues, output queues and scheduled/batch jobs.
• Hands-on experience in backup, restore and recovery operations, with understanding of BRMS and disaster recovery activities.
• Experience in IBM i OS/PTF maintenance, patching, upgrades and system health checks.
• Strong troubleshooting skills for system, job, performance, connectivity and availability issues.
• Knowledge of storage/DASD management, ASP monitoring, spool management and capacity monitoring.
• Working knowledge of TCP/IP, FTP/SFTP, interfaces, file transfers and network-related troubleshooting on IBM i.
• Experience with incident, problem and change management processes in an enterprise production environment.
• Ability to perform root cause analysis (RCA) and implement corrective/preventive actions for recurring issues.
• Familiarity with enterprise ITSM processes and tools such as ServiceNow is preferred.
• Good communication and documentation skills with the ability to coordinate with application, infrastructure, network, database, security and business teams.

Roles & Responsibilities

• Administer and provide day-to-day operational support for IBM i / AS400 environments, ensuring system availability, stability and performance.
• Monitor IBM i systems, subsystems, jobs, queues, system messages, storage utilization and overall system health, and proactively address operational issues.
• Handle incidents, service requests, problems and changes related to the AS400 environment in accordance with agreed support processes.
• Perform user-profile administration, password resets, access/authority management and related system administration activities.
• Perform and support backup, restore, recovery and disaster-recovery activities, including periodic DR exercises.
• Plan and execute IBM i OS/PTF upgrades, technology refreshes, maintenance activities and configuration changes.
• Troubleshoot system performance, batch/job failures, connectivity, file-transfer and other production issues, coordinating with relevant technical teams where required.
• Perform capacity and performance monitoring and identify risks related to CPU, memory, storage/DASD and system resources.
• Support scheduled production activities and respond to critical system issues, outages and escalations.
• Conduct root cause analysis for major/repeat incidents, document findings and drive preventive actions.
• Maintain operational documents, SOPs, technical procedures, configuration details, knowledge articles and support documentation.
• Participate in change reviews, operational/status meetings and service reporting, and provide timely updates to relevant stakeholders.
• Coordinate with application, network, storage, backup, security and other infrastructure teams for end-to-end issue resolution.
• Identify opportunities for automation and operational improvement, including repeatable AS400 administration and monitoring activities

Salary Range: $110,000-$120,000 a year

TCS Employee Benefits Summary:

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

#LI-SP1

Location

Pittsburgh, PA

Function

TECHNOLOGY

Role

Engineer

ID

437573

Skills

ITSM | AS400 Admin

Salary Range

$110,000 - $120,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER SCIENCE