Art Library Information Desk Lead (WMS Admin, Full-Time)

University of Louisville; Louisville (KY); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

The University of Louisville's Bridwell Art Library is seeking a Library Assistant II to manage the information desk, provide circulation and reference services, and oversee reserves, interlibrary loan (ILL), and document delivery. This role supports daily operations and helps guide patrons with library policies and resources.

Key duties include supervising student employees, updating training materials, and ensuring timely access to materials while maintaining accuracy and strong customer focus.

Qualifications

• Experience in library services, circulation, and reference is preferred.
• Ability to instruct patrons in using library resources and equipment.
• Experience with social media or digital communications is a plus.

Responsabilités

• Manage information desk and provide prompt, courteous service to patrons.
• Serve as WMS Administrator and handle circulation duties.
• Provide reference assistance and instruction to researchers.
• Train and supervise student employees; update manuals and materials.
• Manage reserves, ILL, and document delivery requests for library materials.

Connaissances

Customer service

Reference assistance

WMS administration

Training supervision

Inventory control

Formation

Associate degree

Outils

WorldShare Management System

Workday

ILL workflows

Description du poste

The University of Louisville's Bridwell Art Library is seeking a Library Assistant II to manage the information desk, provide circulation and reference services, and oversee reserves, interlibrary loan (ILL), and document delivery. This role supports daily operations and helps guide patrons with library policies and resources.

Key duties include supervising student employees, updating training materials, and ensuring timely access to materials while maintaining accuracy and strong customer focus.