ARM & Special Loans Analyst - Mortgage Servicing

First American; Charlotte (NC); À distance; USD 29 000 - 38 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) plan

Résumé du poste

First American is seeking a detail-oriented professional to join the Special Products operations. You will support ARM servicing activities, perform index updates, monitor service delivery, and ensure compliance with investor and regulatory guidelines.

Responsibilities include processing SCRA requests, maintaining documentation, and contributing to efficiency and accuracy across department functions. This role emphasizes teamwork and adherence to established procedures.

Qualifications

• Attention to detail and ability to understand complex transactions.
• Strong verbal and written communication skills.
• Results-oriented with a track record of delivering quantifiable results.

Responsabilités

• Provides a wide range of support within the Special Products operations.
• Performs ARM servicing activities, monitoring service delivery, quality standards, and regulatory guidance.
• Handles SCRA requests and determines eligibility for benefits with accurate processing.
• Creates and maintains department documentation and adheres to regulatory requirements.
• Supports additional servicing processes and continuous improvements within operations.

Connaissances

Attention to detail

Verbal communication

Written communication

Formation

High School diploma or equivalent

Description du poste

First American is seeking a detail-oriented professional to join the Special Products operations. You will support ARM servicing activities, perform index updates, monitor service delivery, and ensure compliance with investor and regulatory guidelines.

Responsibilities include processing SCRA requests, maintaining documentation, and contributing to efficiency and accuracy across department functions. This role emphasizes teamwork and adherence to established procedures.