Ark Encounter Admissions Specialist Full Time

Answers in Genesis; Kentucky; On-site; USD 26,000 - 38,000; Full time

Job summary

Answers in Genesis seeks an Attraction Admissions Specialist to ensure a frictionless guest experience at Ark Encounter in Williamstown, KY. You will manage entry, ticketing, and bus loading with a friendly, service-minded approach.

This full-time role emphasizes safety, crowd flow, and reliable cash handling while upholding the organization's faith-based standards and mission-driven culture.

Qualifications

• Must agree with and sign our Statement of Faith.
• Maintains a personal relationship with Jesus Christ.
• Regularly attends a local Bible-believing church.
• Customer service skills: friendly and courteous with guests.
• Assertive in directing traffic flow and giving directions to large crowds.
• Basic Math skills: Accuracy in cash and financial transactions with guests.
• Organizational skills: rotation of date sensitive inventory and cleaning.
• Must be able to stand and move about throughout the attraction for the entire length of shift.
• Perform duties in varied temperature and weather conditions throughout the attraction (e.g., extreme heat/cold, wind, rain, snow).
• Bend and lift between 25 to 75 pounds.
• Punctual: arriving at workstations at the schedule time.

Responsibilities

• Promote the mission and standards of Answers in Genesis.
• Create a SERVE culture environment in all work done.
• Approach all tasks with a second mile mindset.
• Prioritize personal integrity in all interactions and assignments.
• Provide excellent service to all guests by creating a frictionless experience throughout their visit to the attraction.
• Workstation may be located at the attraction entry/exit points, admissions ticketing windows, bus loading areas, and parking lot.
• Provide excellent service to all guests by greeting, directing guests, and answering questions relative to attraction and event information and wayfinding.
• Proactively engage guests to direct and enforce traffic flow.
• Assist guests with renting wheelchairs, strollers, and other mobility devices.
• All other duties and responsibilities as assigned by management.

Skills

Customer service

Traffic guidance

Cash handling

Mobility equipment

Job description

Job Details

Job Location: Ark Encounter - Williamstown, KY 41097

Position Type: Full Time

Job Category: Operations

Summary

The Attraction Admissions Specialist is responsible for creating a frictionless guest experience. This includes parking attendants, ticketing, and loading and unloading of buses, from the front gate through the guest drop-off at the attraction. A frictionless experience requires meeting entry timing goals by providing information for continuous improvement. This position has a career path to fit your professional growth goals through professional development to achieve great results by tackling challenges while having fun along the way.

This position will allow one to impact others through a service mindset centered on making an eternal difference. This position should display our Core Values of SERVE (Serve, Equip, Relate, Value, Engage) when interfacing with both internal and external customers to ensure that the message and mission of Answers in Genesis is portrayed in an effective and God-honoring fashion. This position provides opportunities for spiritual, personal, and professional development.

Responsibilities

• Promote the mission and standards of Answers in Genesis.
• Create a SERVE culture environment in all work done.
• Approach all tasks with a second mile mindset.
• Prioritize personal integrity in all interactions and assignments.
• Provide excellent service to all guests by creating a frictionless experience throughout their visit to the attraction.
• Workstation may be located at the attraction entry/exit points, admissions ticketing windows, bus loading areas, and parking lot.
• Provide excellent service to all guests by greeting, directing guests, and answer questions relative to attraction and event information and wayfinding.
• Proactively engage guests to assertively direct and enforce traffic flow.
• Assist guests with renting wheelchairs, strollers, and other mobility devices.
• All other duties and responsibilities as assigned by management.

QualificationsRequirements

• Must agree with and be able to sign our Statement of Faith.
• Maintains a personal relationship with Jesus Christ.
• Regularly attends a local Bible-believing church.
• Customer service skills: friendly and courteous with guests
• Assertive in directing traffic flow and giving directions to large crowds.
• Basic Math skills: Accuracy in cash and financial transactions with guests
• Organizational skills: rotation of date sensitive inventory and cleaning
• Must be able to stand and move about throughout the attraction for the entire length of shift.
• Perform duties in varied temperature and weather conditions throughout the attraction (e.g., extreme heat/cold, wind, rain, snow)
• Bend and lift between 25 to 75 pounds.
• Punctual: arriving at workstations at the schedule time