Arizona On-Site Field Service Engineer: Tech & Customer Care

Atlas Copco Group Co.,Ltd; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health and wellness programs

Retirement savings plans

Employee assistance program

Flexible working arrangements

Job summary

Edwards, a division of Atlas Copco, is seeking a Field Service Engineer to service and repair vacuum and related systems onsite in Arizona. You will inspect, troubleshoot, install, and document activities while ensuring safety and meeting customer expectations.

You will work under the Site Manager, with 1–3 years of relevant technical experience, and fluency in English. Customer-facing skills and team collaboration are essential for success.

Qualifications

• Strong customer focus to ensure solutions meet expectations and timelines.
• Self-directed with the ability to understand and resolve problems.
• Proactively seeks customer feedback to understand their business.
• Able to share technical expertise and coach less experienced teammates.
• Collaborates with team to achieve company objectives.
• Complies with laws, policies, and safety standards.
• Fluent written/spoken English.
• Proficient in recording data and writing reports with computer software.
• Able to read and interpret technical drawings.

Responsibilities

• Inspect, service, troubleshoot, and repair various technical systems onsite.
• Diagnose issues to prevent equipment downtime.
• Perform installations and ensure safety compliance; document activities.
• Act as on-site contact and address customer needs with timely service recommendations.

Skills

Customer focus

Problem solving

Technical coaching

Team collaboration

Safety compliance

English fluency

Documentation & reporting

Electrical/mechanical aptitude

Education

High School Diploma

AS degree preferred

Job description

Edwards, a division of Atlas Copco, is seeking a Field Service Engineer to service and repair vacuum and related systems onsite in Arizona. You will inspect, troubleshoot, install, and document activities while ensuring safety and meeting customer expectations.

You will work under the Site Manager, with 1–3 years of relevant technical experience, and fluency in English. Customer-facing skills and team collaboration are essential for success.