Arena Ticketing Specialist

asmglobal; Stockton (CA); On-site; USD 20,664,000 - 28,930,000; Full time

Job summary

Legends Global in Stockton, CA is seeking a Ticket Seller to handle ticket sales and entry for the public using Ticketmaster. The role requires assisting guests, resolving issues, and providing general information at the Will-Call window.

The position emphasizes friendly, customer-focused service, cash handling, and accurate math skills, with responsibilities including restocking supplies and clerical tasks as needed.

Qualifications

• Must be enthusiastic and guest services oriented.
• Must be computer literate and able to maintain a guest friendly demeanor at all times.
• Experience cash handling and strong math aptitude required.
• Strong customer service experience, with aptitude to resolve conflicts.
• Proven ability to attend to details.

Responsibilities

• Selling tickets/entry to the general public from Adventist Health Arena and Bob Hope Theatre
• Assist guests at the Ticket Office Will-Call window and resolve all issues/problems
• Assist with restocking of Ticket Office supplies
• Follow all operational policies and procedures for Ticket Office operations
• Assist in reception coverage, performing general clerical duties including answering phone calls and providing customer service
• Other duties as deemed necessary or as directed by a manager

Skills

Guest services

Cash handling

Computer literacy

Customer service

Attention to detail

Job description

Legends Global in Stockton, CA is seeking a Ticket Seller to handle ticket sales and entry for the public using Ticketmaster. The role requires assisting guests, resolving issues, and providing general information at the Will-Call window.

The position emphasizes friendly, customer-focused service, cash handling, and accurate math skills, with responsibilities including restocking supplies and clerical tasks as needed.