Arena Premium Club Bartender — Tip-Eligible & Fast-Paced

Oak View Group; Baltimore (MD); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) Matching

Job summary

Oak View Group in Baltimore is seeking a Premium Club Bartender to serve beverages during events at CFG Bank Arena. The role requires personable, professional staff who can thrive in a fast-paced environment; attendance must be excellent and availability for events is essential.

This position pays $15.00 per hour and is tip eligible. It supports part-time benefits like a 401(k) savings plan and 401(k) matching; you must be able to work nights and weekends as needed.

Qualifications

• Six months or more experience bartending.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule, including nights, weekends, and long hours.
• Bartending school preferred, alcohol serving certification.
• Thorough knowledge of beer, wine, and liquor and banquet industry standards of service as well as applicable laws and regulations.
• Must have a passion for quality food and beverage service.
• Strong understanding of applicable laws and regulations.
• Excellent customer service skills are required.

Responsibilities

• Demonstrate the ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol.
• Responsible to learn or have knowledge of various beer, wine varieties & spirits available and be able to learn to suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required.
• Maintains a clean and sanitary workstation at all times. Ensures bar equipment is clean & well maintained.
• Other duties as assigned, such as setup and breakdown of bar equipment as required and assisting with organization of the cooler.

Skills

Bartending

Communication

Customer service

Multitasking

Teamwork

Flexible schedule

Alcohol serving

Attention to detail

Education

Bartending school

Alcohol serving certification

Job description

Oak View Group in Baltimore is seeking a Premium Club Bartender to serve beverages during events at CFG Bank Arena. The role requires personable, professional staff who can thrive in a fast-paced environment; attendance must be excellent and availability for events is essential.

This position pays $15.00 per hour and is tip eligible. It supports part-time benefits like a 401(k) savings plan and 401(k) matching; you must be able to work nights and weekends as needed.